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4,721 Reviews of Jackson Acura - Service Center
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May 24, 2024
Every time I bring my car to Jackson Acura, the service level is the same -superb! Wouldn’t go anywhere else. level is the same -superb! Wouldn’t go anywhere else. More
by MRH0889
Verified Customer
Helpful May 21, 2024
I’ve had better experiences at this location. Brake squeal not fixed after I mentioned it being an issue. Paid for wiper inserts for front when needed OEM rear wiper done. Received 10% discount f Brake squeal not fixed after I mentioned it being an issue. Paid for wiper inserts for front when needed OEM rear wiper done. Received 10% discount for waiting half an hour at pickup. More
by n2
Employees Worked With
Sabri
May 20, 2024
Jackson Acura treats you like family - Every one there! !!….… I’ll never buy anywhere else.! !!….… I’ll never buy anywhere else.! More
by jaimemarlo
May 20, 2024
Yvonne Russell always gives top notch professional service with a smile. I trust her judgement when explaining needed repairs. At my last service visit we decided the cost of the repairs did not make service with a smile. I trust her judgement when explaining needed repairs. At my last service visit we decided the cost of the repairs did not make sense for us to do given the age and mileage of the car. If was time to upgrade our almost 15 year old MDX and get a new car. After being spoiled by the excellent service we have received at Jackson, we knew we wanted to purchase another MDX. I don't want to go to another dealership for service because I'm used to the incredible service I get with Yvonne Russell! I'm so happy with my new MDX purchase that Sergio helped us with! Not only is it an awesome car but I know I am going to get wonderful service with Yvonne at Jackson Acura! More
by DISNEYDAWN
Employees Worked With
May 20, 2024
Nick, for many years now, has been a reliable and capable provider of quality service. I ask for him by name when I deliver my car for maintenance and upkeep. My wife and I are glad he's at Jackson. provider of quality service. I ask for him by name when I deliver my car for maintenance and upkeep. My wife and I are glad he's at Jackson. More
by dave
Employees Worked With
May 19, 2024
Yvonne in the service department needs more adequate training in customer service skills. She is rude and condescending. Her approach to treating and interacting with customers is highly unsophisticat training in customer service skills. She is rude and condescending. Her approach to treating and interacting with customers is highly unsophisticated. (I LOVE my salesman, Sergei, and Joey in the finance department. They both provide stellar service.) More
by Bob
Employees Worked With
May 19, 2024
Cody is. The best technician. He explains the services needed very clearly. I really like this dealership. The best technician. He explains the services needed very clearly. I really like this dealership. More
by noragbrown
Employees Worked With
May 16, 2024
Cameron was very helpful and very professional. In addition to assisting me with the the service of my Integra, he was also guided me through the recall process on my MDX. I am always happy to wo In addition to assisting me with the the service of my Integra, he was also guided me through the recall process on my MDX. I am always happy to work with Cameron, and it’s very refreshing that Jackson Acura is still independent and not part of an impersonal corporation. More
by Quality Geek
Employees Worked With
May 15, 2024
Outstanding dealership, with great people in both sales and service. I have dealt with other Acura dealers in the past, and Jackson Acura is head-and-shoulders above any other Atlanta dealerships. and service. I have dealt with other Acura dealers in the past, and Jackson Acura is head-and-shoulders above any other Atlanta dealerships. More
by CLIFFBIG
Employees Worked With
May 15, 2024
First class and well run dealership. Always clean, with professional staff and excellent service. Nick has been my service advisor for many years, through 3 Acuras. Very accommodating an Always clean, with professional staff and excellent service. Nick has been my service advisor for many years, through 3 Acuras. Very accommodating and thorough. More
by gofer_cation.0q
