Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
5,114 Reviews of Jackson Acura - Service Center
Sort by
February 26, 2019
Fuel Pump Recall Jackson Acura’s Service and Sales Staff are Awesome! My Service Manager Brittiany Byas is sharp, competent, and adorable! I’m glad that she is my serv Jackson Acura’s Service and Sales Staff are Awesome! My Service Manager Brittiany Byas is sharp, competent, and adorable! I’m glad that she is my service manager. I trust her! More
by clemmie.scott
Verified CustomerEmployees Worked With
Brittiany Byas
February 26, 2019
Recall of fuel pump They handled it effectively and efficiently. Great customer service by Brittiany. What an asset to your company!! The check in person was friendly and They handled it effectively and efficiently. Great customer service by Brittiany. What an asset to your company!! The check in person was friendly and pointed me in the right direction too! More
by lindapongetti
Employees Worked With
Brittiany Byas
February 26, 2019
Service Dept. Great experience at Jackson! They were able to get my car in and serviced despite my last minute request! I recommend asking for Brittany to set your Great experience at Jackson! They were able to get my car in and serviced despite my last minute request! I recommend asking for Brittany to set your next appointment. More
by weldonjames24
Employees Worked With
Brittiany Byas
February 26, 2019
Oil change Friendly staff .... nice dog, they worked me in. Brittany has a very positive happy attitude. I wish I had been getting app credits the last 9 ye Friendly staff .... nice dog, they worked me in. Brittany has a very positive happy attitude. I wish I had been getting app credits the last 9 years. More
by TIm
Employees Worked With
Brittiany Byas
February 26, 2019
Car serviced Every thing done in a timely manner and representatives were knowable and pleasant to work with. I will be back in six to nine months. Every thing done in a timely manner and representatives were knowable and pleasant to work with. I will be back in six to nine months. More
by Jim 11 17 1935
Employees Worked With
Other Employees :
Brittiany Byas, Ayesha Begum, Pat Crossen
February 26, 2019
Fast Courteous and Efficient Nice modern dealership with fast and friendly service ... I would recommend Jackson Acura to anyone. Staff is also knowledgeable about the work perfo Nice modern dealership with fast and friendly service ... I would recommend Jackson Acura to anyone. Staff is also knowledgeable about the work performed and the time needed to complete task. More
by cpringle75
Employees Worked With
February 26, 2019
Service Good Morning, this is Marlette Johnson. I brought my Acura MDX in on 02/22 and I'm still having some problems. 1.) My doors are still trying to lock Good Morning, this is Marlette Johnson. I brought my Acura MDX in on 02/22 and I'm still having some problems. 1.) My doors are still trying to lock if I slow down or come to a stop. 2.) My rear chargers are not working, nor can the AC/Heat be controlled from rear. The on/off switch is not working and the screen is blank in the rear console. Please let me know how I can get this corrected. Thank you so much. More
by MARLETTEJOHNSON74
February 26, 2019
Acura MDX recall Staff was kind and professional . Took my Acura in for recall for oil consumption Problem. From beginning to end everyone was very kind and professi Staff was kind and professional . Took my Acura in for recall for oil consumption Problem. From beginning to end everyone was very kind and professional. Even performed courtesy 21 point safety check ! Thanks Staff at Jackson Acura! More
by patchandler007
February 25, 2019
Always exceptional service! Brittiany is always a pleasure to work with! She gets me in and out in a reasonable amount of time even when Jackson is packed! She has a personal t Brittiany is always a pleasure to work with! She gets me in and out in a reasonable amount of time even when Jackson is packed! She has a personal touch with all of her customers that cannot be beat! Thanks for everything! More
by Lauren
Employees Worked With
Brittiany Byas
February 25, 2019
Oil change for warranty Yvonne was not my service person but she stepped up and took it and got me in and out quickly with good updates and follow up after. Yvonne was not my service person but she stepped up and took it and got me in and out quickly with good updates and follow up after. More
by SANFORDM
Employees Worked With
