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5,081 Reviews of Jackson Acura - Service Center
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March 31, 2024
Nick communicates well and I know exactly what is being done to my car and how long it will take. done to my car and how long it will take. More
by Jane G.
Verified Customer
March 28, 2024
Reggie is amazing! Absolutely the best car purchasing experience I have ever had! My sister worked with Reggie in November and I came from out of state just to work w Absolutely the best car purchasing experience I have ever had! My sister worked with Reggie in November and I came from out of state just to work with him and purchase my amazing Acura MDX! Thank you Reggie!!! I'll be back for my next car purchase! More
by pichard.amy
Employees Worked With
March 27, 2024
1st service appt. on new Acura RDX required tire rotation. Told 3 times by service advisor that tires were definitely rotated. I proved tires were not rotated due to s on new Acura RDX required tire rotation. Told 3 times by service advisor that tires were definitely rotated. I proved tires were not rotated due to scratch on tire rim. Service Manager's responses: "Unfortunately, the service advisor has no idea that the service was not completed until it is pointed out by a client which is too late" and "it is the responsibility of the client to point out what was not done by your service department". I assumed everything stated in writing on the service order would be done! Dishonest and shocking business practice! How will you confirm your tires were rotated and the correct services were completed? I am very disappointed! Wonderful sales experience! Poor Service Delivery! More
by Lady L
March 27, 2024
Very professional and customer friendly The atmosphere was congenial, the attitude that the customer always comes first was always evident. was congenial, the attitude that the customer always comes first was always evident. More
by Dicksantillo
March 25, 2024
Shared details of work to be done, expected expenses, was professional. Getting and returning loaner was quick and easy. Would recommend! professional. Getting and returning loaner was quick and easy. Would recommend! More
by Kaustubh.v.kulkarni
March 25, 2024
Usually service is great but felt like was overcharged for oil change. And not sure if was credited back for difference. Didn’t notice on statement. Prefer the Acura service off Cobb parkway for oil change. And not sure if was credited back for difference. Didn’t notice on statement. Prefer the Acura service off Cobb parkway More
by msldgarcia
Employees Worked With
Other Employees :
Cameron Hilden
March 24, 2024
Rodney Jones was awesome ! ! The service at this place is always great and fast. Have been coming here for over 4 years. ! The service at this place is always great and fast. Have been coming here for over 4 years. More
by sohal.ken
Employees Worked With
March 21, 2024
Yvonne is amazing! She always makes me feel at ease and explaing my repairs where I totally understand eveyrthing. She has my complete trust at every service. I will She always makes me feel at ease and explaing my repairs where I totally understand eveyrthing. She has my complete trust at every service. I will not take my car anywhere else! More
by santlm
Employees Worked With
March 15, 2024
Reggie in sales was exceptionally knowledgeable about the vehicle I bought. Bob, who was equally knowledgeable, walked me through all aspects of my first SUV. In fact, everyone at Jackson, from financing to vehicle I bought. Bob, who was equally knowledgeable, walked me through all aspects of my first SUV. In fact, everyone at Jackson, from financing to the service department is exceptional. More
by Stepping stone
