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Jackson Acura - Service Center

Roswell, GA

4.8
4,687 Reviews

4,687 Reviews of Jackson Acura - Service Center

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June 02, 2023

I have taken my TSX here for service for the past 15 years. Shaleem, Brittany and now Yvonne represent the best of the best for advisors. More

by CHERIEPEYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Jackson Acura responded

Thank you for your continuing business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 02, 2023

Great service! ! The staff is extremely courteous and helpful! I'm planning to purchase my next Acura at this dealership More

by Reesie98l
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 31, 2023

They are very experienced and welcoming people. They are capable of explaining the service needs to us very easyly. More

by yesimaltas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Polito
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 31, 2023

I enjoyed working with Sergei. Wish Acura had not separated radio controls on the steering wheel More

by dalebrockwell
Recommend Dealer
Yes
Employees Worked With
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Jackson Acura responded

Thank you! Here at Jackson Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Sergei, and we hope you'll enjoy your new Acura. We appreciate your review!

May 31, 2023

The issue was identified quickly. The solution was fast and accurate even with the wait for the parts. More

by carlos.eduardo.vieira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 31, 2023

The identification of the problem was quick and accurate. The solution was fast, even with the wait for the additional parts. More

by carlos.eduardo.vieira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 30, 2023

Had my oil change done at Acura Jackson and It was a smooth process, thanks to Sabri my technical advisor. More

by iykemosindi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabri
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 30, 2023

Yvonne is the best service advisor. She is very professional and always provides excellent customer service. More

by pcworle44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 27, 2023

Nick is the most knowledgeable and reputable service advisor. He provides very detailed explanation concerning service recommendations. More

by jlcaruso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

May 26, 2023

Everything went great. ..always very professional and timely. great job...overall, very satisfied with the team More

by twachter2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

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