5,061 Reviews of Jackson Acura - Service Center
Thank you Yvonne! Yivone was so nice and very professional! The service was great and we love working with Jackson Acura! I love working with you... Thank you Yvonne! Yivone was so nice and very professional! The service was great and we love working with Jackson Acura! I love working with you... Thank you Yvonne! More
friendly service I had a nail in my tire and the service staff got me into service quickly and called me when the service was completed. Friendly and competent. I had a nail in my tire and the service staff got me into service quickly and called me when the service was completed. Friendly and competent. More
Replace brake shoes Brittany is very professional,and courteous. She is an outstanding representative for Jackson Acura. She explained the work to be done and kept me in Brittany is very professional,and courteous. She is an outstanding representative for Jackson Acura. She explained the work to be done and kept me informed on the status of the work More
Great service - even better staff Brittany was most helpful. All required maintenance was performed. My car was nice and clean when returned to me. I will definitely be back when my Brittany was most helpful. All required maintenance was performed. My car was nice and clean when returned to me. I will definitely be back when my next service is due. More
Service As usual great service from Nick. Surprised that he was the only advisor around and hence had more than a handful of customers to deal with. Did a gre As usual great service from Nick. Surprised that he was the only advisor around and hence had more than a handful of customers to deal with. Did a great job nevertheless More
Great Customer Servive! Brittany, our service advisor was up front and very understanding. Our car was repaired in a timely manner and Brittany was professional throughout th Brittany, our service advisor was up front and very understanding. Our car was repaired in a timely manner and Brittany was professional throughout the process. More
Not so a great service Customer service personnel seems to be very rigid on his terms. Stayed up to the point resulting in being not friendly in explaining how many miles se Customer service personnel seems to be very rigid on his terms. Stayed up to the point resulting in being not friendly in explaining how many miles service I am doing and what would be my next major service etc., When asked about the interior fabric protection insurance for a small scratch on the door and has turned out dirty as it was heavily used by my son, the service rep said it was intentional and it cannot be covered. I was questioning the Rep from the stand point of isn't this something not in my hands and so being the reason for taking insurance in the first place, he said he will check with service manager and get back to me. I haven't heard anything back then. More
Great Service!! I went in for an A1 service. The waiting room made the wait comfortable. Service was done in an adequate time. Service was explained and results of ch I went in for an A1 service. The waiting room made the wait comfortable. Service was done in an adequate time. Service was explained and results of check were discussed. Will come back again. More
Pleasant & comfortable. Service crew understands the problem and knows how to get the work done. They were professional and kind, so customers could feel at home while waiti Service crew understands the problem and knows how to get the work done. They were professional and kind, so customers could feel at home while waiting for service. More
Great service experience! Brittany was great! She greeted me promptly, and explained everything that would be checked on my SUV during the scheduled service appointment. She k Brittany was great! She greeted me promptly, and explained everything that would be checked on my SUV during the scheduled service appointment. She kept me updated on my car until service was complete. More