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Jackson Acura - Service Center

Roswell, GA

4.8
4,686 Reviews

4,686 Reviews of Jackson Acura - Service Center

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December 15, 2022

Jackson Acura is the only place that I’ve taken my TL. Yvonne is always amazing and is the only person I will let tell me what to do with my car. She’s the best! More

by dlbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team are able to help, and we look forward to seeing you again!

December 14, 2022

I really love coming to this dealership because of the personalize treatment that I have received time and time again. I highly recommend the dealership. I would not consider going anywhere else, but Jac More

by sharonmitchell4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chege Maina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Jackson Acura responded

Sharon, Thank you for your repeat business and for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Chege and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again.

December 13, 2022

Great service as always! Yvonne is always very knowledgeable and great at explaining things. Thank you! More

by hinessonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Jackson Acura responded

Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

December 11, 2022

Great service and a friendly staff that was looking to help me through the process. More

by MREEVES449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

December 11, 2022

Interesting problem with a trim piece from my car’s roof. Cody d from service department walked me thru getting the part ordered and installed. More

by tbell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cody and our team were able to help, and we look forward to seeing you again!

December 11, 2022

Excellent Service! Facility is very accommodating and always completed in a very timely manner. Have always had a great and top experience from Cameron from the purch More

by Eric Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Jackson Acura responded

Eric, Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Cameron and the team, and we look forward to working with you again.

December 10, 2022

Yvonne, service advisor and Brian Kew, service tech are awesome ! Best team for keeping my 2005 TSX running smoothly. More

by CHERIE.PEYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian David Kew
Dec 12, 2022 -

Jackson Acura responded

Cherie, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

December 09, 2022

I only trust Jackson Acura to service my car. Yvonne gives you that special attention. More

by JANERIOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

December 07, 2022

Good communication with service advisor. Completed service within original time estimate. Very satisfied with Jackson Acura More

by Saltguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 07, 2022

I’ve never had a negative experience with Jackson Acura. I highly recommend to family and friends. More

by Tlshipmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie
Dec 07, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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