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Jackson Acura - Service Center

Roswell, GA

4.8
5,074 Reviews

5,074 Reviews of Jackson Acura - Service Center

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August 10, 2023

Great professional service from Nick. Been using for over ten years. In and out quickly. More

by dbcormack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Thank you for continuing to choose Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

August 10, 2023

By far the best dealership I have ever used in the past 30 years. On a scale of 1* to 5*, I would rate Jackson Acura a 10*. More

by Leroy_QA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit

August 09, 2023

Excellent service from Rodney. Everyone in the service center is friendly, efficient, respectful of my time. More

by debpatrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Rodney and the team, and we look forward to working with you again.

August 07, 2023

My wife and I have been leasing Acuras from Reggie at this dealership since it opened many years ago. We always have our cars serviced here. The cars are excellent and the level of service is excellent. More

by srjacob7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Thank you for continuing to choose Jackson Acura, your feedback and rating mean a lot to us. We're glad and our team was able to help, and we look forward to seeing you again!

August 06, 2023

I didn’t have an appointment, but they checked me in and provided very prompt service and did a great job! More

by ksalmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Aug 15, 2023 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 06, 2023

Great job! They reattached my skid plate and did a great job overall as usual. More

by leethomas0226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dmitry Gumanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergei Potapoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Aug 15, 2023 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

August 04, 2023

I have always received outstanding service from Jackson Acura personnel. The technicians at Jackson Acura are “Best in Class” and trusted professionals. More

by clemmie.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Thank you for continuing to choose Jackson Acura!

August 04, 2023

Yvonne Russel is amazing to work with. The service guys are very efficient and I have never had an issue with car after service. Highly recommend anyone with an Acura dealership for servic More

by laciepiela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we look forward to seeing you again!

August 04, 2023

Tried to use one of their service specials from their website/app. Was told that it was not valid for my vehicle, but the price would be about $10 more. However, at checkout, it was more than $30 higher. More

by vinnie11x
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cameron Hilden
August 03, 2023

Great experience for my wheel alignment appt. Mechanic also fixed a loose piece of my passenger seat for no charge! You have gained a new customer for your timely service and non-pushy & honest s More

by Jenh1628
Recommend Dealer
Yes
Employees Worked With
Sabri Mohamed
Aug 15, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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