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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,625 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,625 reviews

June 23, 2025

I recently made my third purchase from James Wood, and I was impressed by the sales staff's attentiveness to my needs. They helped me find the ideal vehicle, offered a fair price for my trade-in, and provid More

by Red
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

well well well well well well well well well well well well well well well More

by dgreen16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! At James Wood Chevrolet Buick GMC Decatur, we appreciate all feedback, and it's good to know that everything went well during your visit. If there's anything specific you'd like to share or ask, please feel free to reach out. We look forward to assisting you! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 22, 2025

They are always professional, courteous and keep me informed throughout my service appointment. I always leaves pleased More

by Maria M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Maria! We truly appreciate your kind words about the professionalism and courtesy you experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that you feel informed throughout your service appointments and leave pleased. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 21, 2025

Jeff and Dane did an excellent job. All I had to do was go pick up my car. Jeff texted me the whole way, got me the Denali I wanted and had it ready when I came from Oklahoma. I will pu More

by jennielmosely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dane
Jun 22, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words, Jennie! We’re thrilled to hear that Jeff and Dane provided you with excellent service and that you love your new GMC Denali. It’s our goal at James Wood Chevrolet Buick GMC Decatur to make the car-buying process as smooth as possible. We look forward to assisting you again with your future purchases! Safe travels back to Oklahoma! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 21, 2025

James Woods is always top of the line. All the people there are nice and very helpful. More

by jdwells9374
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Lara. 10 stars!
Jun 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind review! I am thrilled to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing top-notch service, and it's great to know their efforts made a difference for you. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 21, 2025

Bryan did a Great service and friendly. The casher was very helpful and did an outstanding job. Thanks to the Service department. More

by M FISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Miller sales
Jun 21, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about Bryan, our service team and cashier at James Wood Chevrolet Buick GMC Decatur. It’s great to hear that you had a positive experience. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 21, 2025

The service was great and willing to work with us, so we can get the best deal possible. More

by courtneyleazer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Courtney! It's wonderful to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur. We always strive to provide the best service and ensure our customers get the best deals. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 20, 2025

Incredibly helpful and easy to deal with. Really appreciate the entire team in Decatur. Highly recommend. More

by cgarrisonttu1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be helpful and easy to work with. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 20, 2025

I had a great experience buying my new Buick at this dealership. Every person I met was very friendly, efficient and accommodating! More

by amywees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback, Amy! We're thrilled to hear that you had a great experience buying your new Buick at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide friendly and efficient service, and it's great to see that reflected in your visit. We appreciate your support and hope to assist you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 19, 2025

Lee worked great at getting us the best deal! It was a timesaver with him personally delivering the units to us! Thanks Lee! More

by rcapps0
Recommend Dealer
Yes
Employees Worked With
Lee Priddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Lee was able to assist you in getting the best deal and that his personal delivery made the process easier for you. At James Wood Chevrolet Buick GMC Decatur, we strive to provide a seamless experience for our customers. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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