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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,822 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,822 reviews
August 28, 2025
This is the best dealership ever. We will always use James Wood for our auto needs We will always use James Wood for our auto needs More
by b12_julius
Verified Customer
August 28, 2025
Andrew was great to deal with no pressure. Very quick process and your finance team was great. We were happy to shop local and deal with like minded people Very quick process and your finance team was great. We were happy to shop local and deal with like minded people More
by jackpotranch1
Employees Worked With
August 27, 2025
Very pleasant people to deal with and no high pressure sales. Matt went above and beyond to get the deal done. sales. Matt went above and beyond to get the deal done. More
by rrcoach43
Employees Worked With
August 27, 2025
AWESOME! Friendly. Very efficient. My salesman Drew was outstanding in all areas of the sale. Thank you Drew! The race car driver that closed the deal was als Friendly. Very efficient. My salesman Drew was outstanding in all areas of the sale. Thank you Drew! The race car driver that closed the deal was also a pleasure to deal with. He & I conversed about Charlotte Motor Speedway! Thanks guys! More
by kitz_cella
August 27, 2025
Billy was very easy to work with, and he went above and beyond. No pressure. It was a great buying experience. beyond. No pressure. It was a great buying experience. More
by dljgarrett
Employees Worked With
August 26, 2025
They had the truck I was looking for. Chris Filline was my salesman, I work in West Texas and I was on my way back home so I didn’t have a lot of time to stop at the dealership. Chris cal Chris Filline was my salesman, I work in West Texas and I was on my way back home so I didn’t have a lot of time to stop at the dealership. Chris called me earlier that day so by the time I got there, everything was ready for me to sign it and my truck was washed and ready to go. I didn’t spend more than 45 minutes there. Their customer service before and after my purchase has been outstanding. They go above and beyond to make sure their customers are satisfied. Thank you Chris and your team at James Wood Decatur, Tx More
by Camilo Alcayaga
Employees Worked With
August 26, 2025
Very pleasant people to work with. All of the employees are very knowledgeable. I would recommend them. All of the employees are very knowledgeable. I would recommend them. More
by j.don.reeder
Employees Worked With
August 25, 2025
My dealer representative, Clay Estes was very good and kept in contact with me. He went out of his way and extra duty because I bought a cab and chassis and it took a while to get the utility body on, whi kept in contact with me. He went out of his way and extra duty because I bought a cab and chassis and it took a while to get the utility body on, which is normal. This is not a normal truck or utility body. Clay took good care of me. I am from Missouri and that added to the amount of work Clay and the dealership had to do, but they took excellent care of me. More
by candhplumbingllc
August 25, 2025
Always enjoy doing business with James Wood. They are kind and treat you like family! They are kind and treat you like family! More
by cmundenbull
Employees Worked With
August 25, 2025
I drove to this dealership because they promised a simple, straightforward process. They did not disappoint. Andrew was a great person to work with at James Wood. They did exactly what they promi simple, straightforward process. They did not disappoint. Andrew was a great person to work with at James Wood. They did exactly what they promised, where several other metroplex dealers all tried to play games. More
by TREADM
Employees Worked With
