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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,568 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,568 reviews

June 02, 2025

Always pleased with the Decatur GMC team, and they outdid themselves again. First service on my new Elevation: Handled quickly, professionally, and always friendly. Thanks again - . More

by ericjbuttner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you're always pleased with the James Wood Chevrolet Buick GMC Decatur team and that your first service on your new Elevation was handled quickly and professionally. Your kind words and feedback mean a lot to us. We look forward to seeing you again for your next visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 02, 2025

The service has always been top notch and the people are always friendly. I would recommend them to anyone. More

by JB76073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you consistently experience top-notch service and friendliness at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we appreciate your support. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 02, 2025

Marty was excellent. I would highly recommend him as a sales consultant to others for their vehicle purchase More

by rnw1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marty
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June 02, 2025

Service was great and was pleased with work that was performed. Staff was friendly and helpful. Turn around time for repairs done was spot on . I purchased this vehicle from James Woods in 2020 and w More

by JSIMPSON15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you were pleased with the service and the work performed at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide friendly and helpful assistance, and it's wonderful to know that we met your expectations. We appreciate your recommendation and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 02, 2025

Super helpful staff! Always friendly and willing to go the extra mile. I scheduled an oil change and while I was there I asked them to look at my washer fluid sprayer and More

by renee.burns12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Renee! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that our staff was helpful and attentive to your needs. It's great to know you had a positive experience with your oil change and the assistance with your washer fluid sprayer. We appreciate your feedback and look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 01, 2025

I'm so appreciative of Billy's assistance in purchasing my 2025 Buick Envista. He was very knowledgeable and patient with me. Lso Jeff in finance was a pleasure to deal woth as well. I'm glad I made the de More

by pauletteauguste
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in Finance
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Jun 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Paulette! I'm thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur while purchasing your 2025 Buick Envista. I'm glad that Billy's knowledge and patience made a difference, and that you also enjoyed working with Jeff in finance. We appreciate you choosing us and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 01, 2025

Steve took good care of us while purchasing my new Buick and would do business with him again More

by jearly022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am glad to hear that Steve took good care of you during the purchase of your new Buick. Your satisfaction is important to us at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 01, 2025

James Woods is a great dealership to work with, and Clay is the best. This is the second car in six months that I’ve bought from Clay and James Woods. They are professional, easy to deal with, and offer More

by ronlead
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I am thrilled to hear that you had a great experience with Clay and the team at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that you found our pricing competitive and our service top-notch. I appreciate your continued trust in us for your car purchases, and we look forward to assisting you again in the future. Thank you for being a valued customer! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 01, 2025

Every time I need service work I bring it to James Woods because I’m always satisfied with the service and turnaround time, great customer service. More

by CRITTENDENRACIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback! I appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur. We're glad that you are consistently satisfied with our service and turnaround time. It's our goal to provide great customer service. We look forward to assisting you again in the future. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 31, 2025

Very pleasant experience once again! No hassle with anything and I’ll be referring friends and family More

by kenneth.southard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Starla
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May 31, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Kenneth! We're thrilled to hear that you had a pleasant experience at James Wood Chevrolet Buick GMC Decatur. Your satisfaction means a lot to us, and we truly appreciate your willingness to refer friends and family. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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