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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
3,514 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,514 reviews
May 04, 2026
Cathy is absolutely amazing. She is well versed in her knowledge of vehicles and her customer service is excellent. She continues her customer service well after buying a vehic She is well versed in her knowledge of vehicles and her customer service is excellent. She continues her customer service well after buying a vehicle from her. She always remembers who you are as well. This is why we will continue to buy James Wood due to Cathy. Thank you for being that person Cathy!! More
by hammonfamily96
Verified Customer
May 04, 2026
Matt Garretson made me a realistic offer up front and was great to deal with. great to deal with. More
by billywilliams11955
Employees Worked With
May 02, 2026
Great staff, very professional and friendly, just sometimes service takes very long, other than that, great service sometimes service takes very long, other than that, great service More
by DIANATORRES_1982
Employees Worked With
May 02, 2026
Great service and very tentative. . went above and beyond my expectations.. 5 stars thank you . went above and beyond my expectations.. 5 stars thank you More
by Tocojo3
Employees Worked With
May 01, 2026
Clay Estes was the best! !! So helpful, responsive, and found the car i wanted in no time!! !! So helpful, responsive, and found the car i wanted in no time!! More
by jacihaleychavis
Employees Worked With
May 01, 2026
James Wood is my go to dealership and has been since 1990. Rusty Ford is a great guy to work with. 1990. Rusty Ford is a great guy to work with. More
by LOTTADIESEL
May 01, 2026
Great customer service. Cathy walked my son through the process of buying his first car. Although he was nervous about it, she let him know what was going on through the who Cathy walked my son through the process of buying his first car. Although he was nervous about it, she let him know what was going on through the whole process. More
by JVANSYOC
April 30, 2026
Great service and everyone kept me up to date and were very friendly. They even alerted me that I needed a recall done. very friendly. They even alerted me that I needed a recall done. More
by GBROWN3P
April 30, 2026
Great service, carefully checked vehicle for all issues made repairs at my visit while i waited. made repairs at my visit while i waited. More
by TERRIE_MOSS
Employees Worked With
