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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,623 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,623 reviews
August 15, 2024
We were taken care of in a timely manner Everything was done smoothly Fully satisfied done smoothly Fully satisfied More
by DONNAWEICK
Verified CustomerEmployees Worked With
August 14, 2024
Service advisor was really helpful and the mechanic did an amazing job! My front end was going out on my 02 they fixed it as fast as they could but also made sure it was done right! an amazing job! My front end was going out on my 02 they fixed it as fast as they could but also made sure it was done right! More
by CHASTONTEELER23
August 14, 2024
Great people from sales to service. It's great no hassle dealing to setting up service and accessories It's great no hassle dealing to setting up service and accessories More
by scaruthers3
August 14, 2024
So far so good. Just bought a new Palisade and the vehicle is great. DeWayne and everyone else helping us were super friendly. Would highly recommend Just bought a new Palisade and the vehicle is great. DeWayne and everyone else helping us were super friendly. Would highly recommend More
by toppsfan2001
Employees Worked With
DeWayne
August 13, 2024
Karen Pattison was awesome all the way through the transaction. She kept in constant contact with me from start to finish. transaction. She kept in constant contact with me from start to finish. More
by TC
Employees Worked With
August 13, 2024
From start to finished, Clay and his team were awesome. Very responsive to phone calls, and worked to find the vehicle I was looking for. Additionally, the price was right, didn't feel pressured, and the Very responsive to phone calls, and worked to find the vehicle I was looking for. Additionally, the price was right, didn't feel pressured, and they all went out of their way to make me feel welcomed and find the truck I wanted. Highly recommend, and will be using them in the future. More
by cmferguson1981
Employees Worked With
August 13, 2024
Recently my Silverado needed routine service. I called and spoke with my Service Advisor, Mr. Bryan Stanley. He got me on the schedule promptly. When dropping off my truck, I was greeted by na I called and spoke with my Service Advisor, Mr. Bryan Stanley. He got me on the schedule promptly. When dropping off my truck, I was greeted by name, a smile and a firm handshake with Mr. Stanley. It's great to be known and receive personalized care from the team at James Wood Motors in Decatur. The oil change, tire rotation and inspection was completed in a timely manner. Mr. Stanley called me when my vehicle as ready. When picking up my Silverado, I was greeted by Mr. Paul Johnson, the Service Department Supervisor. Like Mr. Stanley, Paul greeted me by name, a smile and a firm handshake and thanked me for our business. We chatted a moment. I cant express how important it is to me that the professionals at James Wood Motors care about their customers as observed by their behavior. We highly recommend James Wood Motors in Decatur, Texas. More
by robcox15
August 13, 2024
Had an issue with my truck. Mechanical issues and warranty issues. James Wood Motors handled everything completely and got me back up and running Mechanical issues and warranty issues. James Wood Motors handled everything completely and got me back up and running More
by JIMBOB
