Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,534 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,534 reviews
July 09, 2024
We went with James Wood for the convenience of living in the same town.. we also didn't want to spend hours at a dealership. Everything was done through text or phone call. Once finished, we set up a time t the same town.. we also didn't want to spend hours at a dealership. Everything was done through text or phone call. Once finished, we set up a time to be there to sign the papers and we were done! Vehicle was ready and waiting outside, we went over the features and were on our way. That's how you do it!! Friendly and Knowledgeable staff. Great Service! More
by kelseamcmaster
Verified Customer
July 09, 2024
Service agents are always courteous and helpful. Keeps you informed about concerns with your vehicle. Keeps you informed about concerns with your vehicle. More
by RKLEIBRINK
Employees Worked With
July 09, 2024
They were great, on time, thank you. We will call next time. PS. To bad your washing service wasn't working that day. We will call next time. PS. To bad your washing service wasn't working that day. More
by 1jimsvine3
Employees Worked With
July 08, 2024
Convenient and great to deal with. They did a great job gettinf the vehicle ready for me after purchase. They did a great job gettinf the vehicle ready for me after purchase. More
by jason.brummal
Employees Worked With
July 08, 2024
Clay is not only a good salesman he is a good guy. Enjoyed my experience with James Wood Enjoyed my experience with James Wood More
by firmn1958
Employees Worked With
July 08, 2024
It took a few attempts to get the problem completely worked out, but Shawn Hooe stayed on top of the issue and kept me informed. He was truly concerned with the fact that they were having difficult get worked out, but Shawn Hooe stayed on top of the issue and kept me informed. He was truly concerned with the fact that they were having difficult getting the issue nailed down. He cares about his customers. More
by KRDODSON
Employees Worked With
July 07, 2024
Would have been better if we did not havry to come back the next day for the tire the next day for the tire More
by daniel.robinson
Employees Worked With
July 06, 2024
We have bought about 8 cars from this dealership. We've always been satisfied with the way they've helped us. Andrew was so helpful kind and just always made our experience there. The best if I have We've always been satisfied with the way they've helped us. Andrew was so helpful kind and just always made our experience there. The best if I have anything bad to say. You guys do too many surveys other than that. You guys are a great place to buy a car. More
by ffduenas
Employees Worked With
July 06, 2024
I was impressed with the professionalism and knowledge of the salesman. During the test drive he pointed out many of the new features and taught me how to use them. The entire process was seamless I will de the salesman. During the test drive he pointed out many of the new features and taught me how to use them. The entire process was seamless I will definitely recommend them to everyone. More
by jrgrey86
Employees Worked With
