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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,623 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,623 reviews

August 07, 2024

Great Job as usual. Not happy with the warranty I purchased but not the service department problem. Shawn tries hard to get everything done in a timely matter. More

by JHUTCHISON0
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words. We truly appreciate your feedback and are glad to hear that you had a positive experience with Shawn in our service department at James Wood Chevrolet Buick GMC Decatur. We also acknowledge your concerns regarding the warranty and would love to discuss this further with you. Please feel free to reach out to us anytime. We look forward to seeing you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 07, 2024

Chris in used cars sold us a 2015 Honda Civic. I couldn’t ask for better service. I would definitely recommend Chris and the used car dept to friends. More

by tedshaver3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeffrey Bockemehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Chris provided you with exceptional service during your purchase of the 2015 Honda Civic. At James Wood Chevrolet Buick GMC Decatur, we strive to make every customer experience memorable. We appreciate your recommendation and look forward to serving you and your friends in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 07, 2024

Always pleased with my service at Woods Chevrolet. My advisor is always professional and timely. More

by Maria M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that you are always pleased with your service at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide professional and timely service, and it's great to know that your advisor is meeting those expectations. We look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 06, 2024

Process was easy and pain-free. They were professional and courteous, and I would shop there again. More

by jtmiller4600
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that your experience at James Wood Chevrolet Buick GMC Decatur was easy and pain-free. Your satisfaction is our priority, and I look forward to welcoming you back for your next visit. Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 06, 2024

Karen Pattison is always professional and amazing to do business with. Never had a bad experience with James Woods. More

by thomasgc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I truly appreciate your kind words and I am thrilled to hear about your positive experiences at James Wood Chevrolet Buick GMC Decatur. It's always our goal to provide excellent service, and I'm glad to know that Karen has been a part of that for you. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 06, 2024

Shawn Hooe and he service department has always been excellent! Highly recommended. Bought every vehicle from James Wood since 1995. More

by CGFITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I greatly appreciate your loyalty and I am thrilled to hear that you’ve consistently had excellent service from our team at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to me! I look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 05, 2024

Never had a bad experience with JWM since buying my truck in '21. This continues with our new Equinox More

by MGREGG1256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We're thrilled to hear that your experiences with James Wood Chevrolet Buick GMC Decatur have been consistently positive since purchasing your truck, and we're excited that you're enjoying your new Equinox as well. We appreciate your support and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 05, 2024

Derek ward is always great when I’m looking for a new vehicle. Dealership service department has always been great so far to. More

by ryanpberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Derek has been able to assist you with your vehicle needs at James Wood Chevrolet Buick GMC Decatur. It's great to know that our service department has also met your expectations. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 05, 2024

Pleasantly surprised at how smooth the process went. They made me a good deal and made the whole buying process smooth as silk. More

by donniekee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that you had such a smooth experience at James Wood Chevrolet Buick GMC Decatur. It’s always our aim to provide excellent service and great deals. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 04, 2024

I’ve been dealing with James Woods in Decatur for a long time. I always enjoy talking and visiting with the people at the dealership. It s a great place to but a car or truck. More

by donald.keoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Brett, for your fantastic review! We're thrilled to hear that you had a quick turnaround on your repairs and that our service manager made a positive impact on your experience. Your recommendation means a lot to us at James Wood Chevrolet Buick GMC Decatur. We look forward to assisting you with any of your future vehicle needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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