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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,532 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,532 reviews
July 01, 2024
Very easy to work with, worked quickly to get us out the door and have our new truck detailed and ready for us! No haggling or pressure and Rocco was great to work with. door and have our new truck detailed and ready for us! No haggling or pressure and Rocco was great to work with. More
by stepp.rhianna
Verified CustomerEmployees Worked With
June 30, 2024
Had a great experience. Clay Estes was awesome to work with. The process was smooth and fast. Clay Estes was awesome to work with. The process was smooth and fast. More
by paul.mann
Employees Worked With
June 30, 2024
I have multiple vehicles serviced throughout the year, Excellent service from Shawn as usual ! Shawn always goes above and beyond ! Excellent service from Shawn as usual ! Shawn always goes above and beyond ! More
by JCHALL0
Employees Worked With
June 30, 2024
Every part of this experience was enjoyable. The staff made me feel like I was part of their family. Top notch sales and service. I have never been disappointed. The staff made me feel like I was part of their family. Top notch sales and service. I have never been disappointed. More
by danhill22
June 30, 2024
We were very pleased with the work our salesman put into helping us understand how the car worked. Put the plumbly was honest with us and everyone at the dealership made us feel comfortable about our new pu helping us understand how the car worked. Put the plumbly was honest with us and everyone at the dealership made us feel comfortable about our new purchase More
by mikef6622
Employees Worked With
June 30, 2024
We have bought multiple vehicles from James Wood Chevrolet and it’s always a pleasant experience. This was my first brand new vehicle to purchase personally and Starla was very informative and helpf Chevrolet and it’s always a pleasant experience. This was my first brand new vehicle to purchase personally and Starla was very informative and helpful. The entire experience was great. More
by wyldroseaussies
June 30, 2024
I've bought 6 vehicles from James Wood and they have always had great service. I wouldn't trade anywhere else always had great service. I wouldn't trade anywhere else More
by LMISTYR
Employees Worked With
June 30, 2024
I have purchased 4 vehicles at James Wood over the years but the service department has always taken care of everything I have ever needed. but the service department has always taken care of everything I have ever needed. More
by lawdiver1957
Employees Worked With
June 30, 2024
Clay Estes was very easy to work with again. He helped me find My 2021 GMC during Covid shortages and put me in a 2024 when I needed to replace the 2021 due to being totaled in an unfortunate ac He helped me find My 2021 GMC during Covid shortages and put me in a 2024 when I needed to replace the 2021 due to being totaled in an unfortunate accident. Both times he helped me find an incredible truck and was not pushy to add on extra items or upsell me on something I didn’t need. I originally called looking for a used truck to since I was replacing a total loss but he mentioned looking at the 2024’s due to massive discounts currently offered. I don’t consider this an upsell because the new one ended up being in the same price range as a 2022-2023 used trucks that I saw elsewhere. Hopefully I make it 6 to 8 years with this one but I will be making another 4 hour trip from my home to work with Clay again when the need for my next new truck comes up. I recommend Clay Estes and James Wood dealership to anyone in the market for a new truck. More
by zeke.patton
Employees Worked With
June 29, 2024
I have never owned anything but gmc vehicles and always will the people go out of their way to make everything right for the customer will the people go out of their way to make everything right for the customer More
by BRETT_MUNN
