James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

My 1500 Silverado Z-71 needed a routine oil change, tire rotation. I called my favorite service advisor Mr. Bryan Stanley and made an appointment to come in. When I arrived, Mr. Stanley greeting me by nam rotation. I called my favorite service advisor Mr. Bryan Stanley and made an appointment to come in. When I arrived, Mr. Stanley greeting me by name, a smile and a firm handshake. It's nice to deal with people who know you and more so people that you can trust. I asked Mr. Stanley if when the wheels were dismounted for rotation if he would have his mechanic install some aftermarket brake caliper covers. The backspacing on my 18" LT wheels did not have enough clearance for the red caliper covers to remain on so they were removed. My service was completed promptly, and Mr. Stanley had me up and running in a short amount of time. I trust James Wood Chevrolet in Decatur, Texas. The small-town atmosphere is awesome and its nice to deal with so many people who know you when you call in for service or walk through the doors. I've been doing business with James Wood Motors since moving to Wise County in September of 2007. I trust them explicitly. We will not buy a GM product or have it serviced anywhere but James Wood Motors. If you are not familiar with these kind folks, give them a try. More

Good as always. Wish the recall parts were available to be fixed concurrently with my service. Wish the recall parts were available to be fixed concurrently with my service. More

Overall a very positive experience. Straight forward and honest approach to a deal. I would buy from them again. Straight forward and honest approach to a deal. I would buy from them again. More

Been using Zach service advisor for years and he has always been fair and honest with me and the work is always done right . I'm a customer for life always been fair and honest with me and the work is always done right . I'm a customer for life More

They’re always kind and courteous- always professional in all that they do. The service department, as well as other departments, is second to none. It’s a pleasure taking my car there every time. all that they do. The service department, as well as other departments, is second to none. It’s a pleasure taking my car there every time. More

Fantastic too the point and no games. Very courteous. Painless experience. Was in and out in a little over an hour with my new truck. Very courteous. Painless experience. Was in and out in a little over an hour with my new truck. More

Everything was done over the phone before we went to the dealership. We were in and out of finance in 15 minutes. Great work by Trey, Brad and Max. dealership. We were in and out of finance in 15 minutes. Great work by Trey, Brad and Max. More

James Wood for me is just the right place to buy a vehicle. From the sales staff (I highly recommend Bob Miller) to the service department they are the best dealership I have ever dealt with. Keep up vehicle. From the sales staff (I highly recommend Bob Miller) to the service department they are the best dealership I have ever dealt with. Keep up the good work. More

Bryan was hood to work with. The service was only oil, oil filter and cabin air filter. Hood job and much easier than going into Denton. The service was only oil, oil filter and cabin air filter. Hood job and much easier than going into Denton. More

Andrew did a great job! He made the car buying experience very easy. I recommend working with him if you are looking to make a purchase at James Wood. Thanks again! He made the car buying experience very easy. I recommend working with him if you are looking to make a purchase at James Wood. Thanks again! More