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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,625 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,625 reviews
July 21, 2024
The service was great , got in and out on schedule I’m very please with the service very please with the service More
by C.STARCLEANING
Verified CustomerEmployees Worked With
July 20, 2024
Starla and company did an outstanding job as always thanks to everyone that helped me get through this week thanks to everyone that helped me get through this week More
by QUALNIOS
Employees Worked With
July 20, 2024
James Wood Decatur offers, excellent, reliable service. Their service writers are always clear about the issues they are addressing, why they are addressing them and what you can expect to pay. Their service writers are always clear about the issues they are addressing, why they are addressing them and what you can expect to pay. More
by dlee14_77
Employees Worked With
July 20, 2024
You are blessed to have Shawn Hooe as a member of your team. Shawn exemplifies customer service, truly cares about the customer. Thanks Shawn. team. Shawn exemplifies customer service, truly cares about the customer. Thanks Shawn. More
by BIGANVIL
Employees Worked With
July 20, 2024
Andrew was very helpful and knowledgeable about the vehicle I was interested in and went above and beyond to make sure all my questions were answered and that my goals were met vehicle I was interested in and went above and beyond to make sure all my questions were answered and that my goals were met More
by sojourn_free
Employees Worked With
July 19, 2024
James Wood,Decatur is located approximately 150 miles from me. I purchased a ‘24 Silverado High Country. The saving made the 300 mile round trip well worth the drive. Karen Pattison was my sales person. from me. I purchased a ‘24 Silverado High Country. The saving made the 300 mile round trip well worth the drive. Karen Pattison was my sales person. She was extremely helpful in my selection of the High Country. I will buy from this dealership again. More
by skiatook11
Employees Worked With
July 19, 2024
Clean, professional, transparent, honest, direct, kind, helpful. That’s what I would say about this dealership. A great environment and groups of people to work with. helpful. That’s what I would say about this dealership. A great environment and groups of people to work with. More
by jbrown
July 19, 2024
Great Experience, Rocco was great! I will do business with James Woods Dealerships again! Quick transaction, no pressure, no up selling! Great Great Experience! I will do business with James Woods Dealerships again! Quick transaction, no pressure, no up selling! Great Great Experience! More
by leeroyayala76
Employees Worked With
July 18, 2024
I'm totally happy with my recent purchase of a new truck from James Wood Motors. I worked with Jeff Morris mostly online with the entire purchase process. I contacted the dealership by email and was almost from James Wood Motors. I worked with Jeff Morris mostly online with the entire purchase process. I contacted the dealership by email and was almost immediately contacted by Jeff Morris. I gave him details on what model truck I was looking for and I had some very specific options I wanted on my new truck. Jeff was quickly able to find a truck with my requirements. He then gave me an estimate for my trade-in vechicle with a fair price. Jeff got my new truck ready and prepared the paperwork with the agreed pricing. I drove 3 hours to pick up the vehicle and sign the financial paperwork. Everything was exactly like I expected and the experience was fantastic. Ruben was our financial agent and he was a pleasure to work with. If I'm ever in the market for a new truck James Wood Motors will get my business. I can recommend them without hesitation. More
by ncalvert12
July 18, 2024
love the customer service and service department. There are very helpful and Professional. James wood people aways takes care of my family vehicles. There are very helpful and Professional. James wood people aways takes care of my family vehicles. More
by ferndogcan2
Employees Worked With
Other Employees :
Ruben Cantu
