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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,388 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,388 reviews

April 07, 2025

Excellent experience, pricing and service were great, I would definitely recommend to friends and family More

by b-andrew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Baier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at James Wood Chevrolet Buick GMC Decatur. We appreciate your recommendation to friends and family, and we look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 06, 2025

Great service reasonable prices And honest people. The only thing I didn’t like when I purchased a vehicle was how bad it was detailed. The inside of the vehicle could’ve been cleaner and could’ve bee More

by pgisiger
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I appreciate your kind words about our service, prices, and team at James Wood Chevrolet Buick GMC Decatur. I'm glad to hear you had a positive experience overall. Your comments regarding the vehicle detailing have been noted, and we will address this to ensure a higher standard in the future. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 06, 2025

My buying experience was probably the best experience I have had in many years, will be back for next purchases!!! More

by mnk2852
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We’re thrilled to hear that your buying experience at James Wood Chevrolet Buick GMC Decatur was the best you’ve had in years. We look forward to welcoming you back for your next purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 05, 2025

Great customer service all around! And got me into a car I didn’t plan on getting or wanting. We’ll be back for another car in the future. More

by JAC_SEN10R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Jac! We're thrilled to hear that you received great customer service at James Wood Chevrolet Buick GMC Decatur and that you found a car that exceeded your expectations. We look forward to assisting you again in the future! Safe travels! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 05, 2025

James Wood Motors service department is hands down the best out there!! Krystal Gipson is very knowledgeable and friendly! She is my go-to person for all my service needs!! They are fast and efficient! More

by TXKRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our service department at James Wood Chevrolet Buick GMC Decatur. Krystal is indeed a valuable member of our team, and it's great to know that she has become your go-to person for service needs. We appreciate your kind words and look forward to assisting you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 05, 2025

All service is outstanding! Bryan Stanley has taken care of my service needs for almost 40 years and is outstanding! More

by DSCARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Gunter
Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you have received outstanding service at James Wood Chevrolet Buick GMC Decatur, especially from Bryan. It means a lot to us to have loyal customers like you for so many years. We look forward to seeing you again for your future service needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 05, 2025

The service department has always taken care of my automotive needs in the last 30 years of buying GM suvs and trucks! More

by DODD202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dason Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your excellent review! We're thrilled to hear that our service department has consistently taken care of your automotive needs over the past 30 years. At James Wood Chevrolet Buick GMC Decatur, we value our long-standing customers and appreciate your loyalty. We look forward to assisting you with your future GM SUVs and trucks! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 05, 2025

Very professional, easy and smooth to work with. Made business easy and even delivered to me. More

by ty20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon East
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you found working with us at James Wood Chevrolet Buick GMC Decatur to be professional and smooth. It’s great to know our delivery service made things even easier for you. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 05, 2025

Our third car transaction with James Wood with salesman Clay Estes. Smooth process and will go back for our future car needs. More

by KJMESA
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with James Wood Chevrolet Buick GMC Decatur and Clay Estes. It's always our goal to make the car buying process smooth and enjoyable. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 04, 2025

We like doing business with James Woods Motor. The people are very friendly and helpful. We love the new car we bought and thanks to Randy and Cary Williams. More

by sherilclaborn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review, Sheril! We're thrilled to hear that you had a great experience with us at James Wood Chevrolet Buick GMC Decatur and that you love your new car. We appreciate your kind words about Randy and Cary, and we're here to help whenever you need us. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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