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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,602 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,602 reviews
June 17, 2024
Excellent experience with the dealership. Salesperson was very knowledgeable on all aspects of the vehicle and answered all of our questions. We'll pleased with the experience. Salesperson was very knowledgeable on all aspects of the vehicle and answered all of our questions. We'll pleased with the experience. More
by kaydoug
Verified CustomerEmployees Worked With
Andrew Belden
June 17, 2024
The best place to buy a car! Very knowledgeable and helpful staff! They were so kind to my kids during the signing process as well!! Very knowledgeable and helpful staff! They were so kind to my kids during the signing process as well!! More
by shelbycaraway3
Employees Worked With
Chris Filline
June 17, 2024
Good service. Only complaint was lack of communication by Zach my service adviser. Other than that everything else was taken care of accordingly. Only complaint was lack of communication by Zach my service adviser. Other than that everything else was taken care of accordingly. More
by jacob.stephens0
Employees Worked With
June 17, 2024
My 2017 Silverado Z71 was taken care of quickly and efficiently by James Wood in Decatur, Service personnel were friendly and ensured I was taken care of during my wait for repair of my pickup truck. efficiently by James Wood in Decatur, Service personnel were friendly and ensured I was taken care of during my wait for repair of my pickup truck. More
by AMMO
Employees Worked With
June 16, 2024
Just went in for an oil change by appointment everything went good had vehicle washed done alittle over an hour over all good service went good had vehicle washed done alittle over an hour over all good service More
by knightrider428
Employees Worked With
June 16, 2024
James wood has always been a friendly dealership, always quick to help or answer any questions about my vehicle as well as having a great service department. I purchased my vehicle from them & they had to t quick to help or answer any questions about my vehicle as well as having a great service department. I purchased my vehicle from them & they had to travel 286 miles to pick it up for me.(Dealer in Brady,Texas had the only one I had picked out. Color & other options. Just a good dealership to work with. More
by bandehouston1
Employees Worked With
June 15, 2024
Bryan Stanley offered great customer service. Service manager was great as well. Good work!!! Thank you! Service manager was great as well. Good work!!! Thank you! More
by ryan.henson8
June 15, 2024
Excellent attention to our feature desires in a vehicle. Took time to demonstrate features of vehicle Took time to demonstrate features of vehicle More
by rickslimp57
June 15, 2024
My Favorite EVER! THE SERVICE department is stellar! The employees are always friendly. Personal. And professional. THE SERVICE department is stellar! The employees are always friendly. Personal. And professional. More
by patti.mahaffey
June 15, 2024
This dealer is one of the best the salesman is always good go over everything with you and the service department bryan Stanley make sure our cars and trucks are serviced. You can depend on them that it good go over everything with you and the service department bryan Stanley make sure our cars and trucks are serviced. You can depend on them that it will be done right. Thanks gorden wade More
by WADE.GORDEN
