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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

Overview
Employees
Reviews
Vehicles
4.8
2,591 Reviews
James Wood Motors is a family-owned and operated business serving North Texas since 1978. Our mission is to build lasting relationships with our customers and community by delivering exceptional service with integrity and professionalism. We want customers to feel like family when they come here. The tenure of our employees helps make customers feel comfortable and confident, often working with the same trusted team members for years, building strong, lasting relationships rooted in trust.
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2111 US-287

Decatur, TX

76234

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Showing 2,591 reviews

June 13, 2024

The best dealership to go to for a new car or for service on you car! More

by NICKIE.SHERWOOD67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs! I appreciate your positive feedback and I am thrilled to hear that you had a great experience with us. I look forward to assisting you with your next vehicle purchase or service visit. Feel free to share your experience with others! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 12, 2024

Great honest no pressure dealership. Very informative and helpful. Answered all my questions were very professional! More

by dannyprather0@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco Rotundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the kind words! I strive to provide informative and professional service without any pressure. I am thrilled to hear that we answered all your questions. I appreciate your feedback, and I look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 12, 2024

Great customer service, communication, and workmanship. Love James Woods! Wait time could improve, but understand how busy the dealership is. More

by MEGAN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 12, 2024

Outstanding friendly almost family like. Bought 3 cars from them and would recommend to anyone More

by azure25gc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Spurgeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your car purchases! I am thrilled to hear about your positive experiences and appreciate your loyalty. I aim to provide a friendly and welcoming atmosphere for all our customers. Feel free to recommend us to your friends and family - I look forward to assisting them as well. See you next time! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 12, 2024

Tim Brown was amazing and did such a great job for us. We really appreciated his care. More

by rlhscott
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for taking the time to leave a 5-star review. I am thrilled to hear that you had an amazing experience with us. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 12, 2024

Drew was a very professional salesman he knew what i wanted and delivered. Thank you! More

by taylore1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for recognizing Drew's professionalism! I'm delighted to hear that he was able to assist you effectively. I appreciate your business and look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 12, 2024

Very friendly staff would highly recommended Would definitely buy again from them it was a very easy process More

by shawsandra72
Recommend Dealer
Yes
Employees Worked With
Todd Baugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team works hard to make the buying process smooth and enjoyable. I appreciate your recommendation and look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 11, 2024

I have only been to the dealership a few time, but Karen is a great person to deal with. More

by cbrown61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Pattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your experience with us! I'm thrilled to hear that Karen provided you with excellent service during your visits. I truly appreciate your kind words and look forward to assisting you again in the future. See you next time at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 11, 2024

Outstanding customer service & sales people work really hard to find what you are looking for. More

by MNMFRAZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carey Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandt Wicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Huddleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanny Loesch
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Jun 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us! I'm thrilled to hear that you received outstanding customer service and that our sales team went above and beyond to help you find exactly what you were looking for. I appreciate your feedback and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 10, 2024

We really appreciate his work and his time with us. He take his time to communicated with us to make sure that we understood. He did fantastic job!!! More

by proudmimi03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your positive experience with us! I am delighted to hear that our team member took the time to communicate effectively and provide you with fantastic service. I look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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