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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
2,382 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,384 reviews
November 24, 2024
Communication was excellent and everyone was very friendly and welcoming. I will definitely be back again! friendly and welcoming. I will definitely be back again! More
by Kaylee
Verified CustomerEmployees Worked With
November 24, 2024
Great doing business with JWM. Knowledgeable, courteous sales personnel willing to spend the time needed to answer questions of equipment and sales procedures. This is a second e Knowledgeable, courteous sales personnel willing to spend the time needed to answer questions of equipment and sales procedures. This is a second experience with JWM, fair dealing on the trade-in and plenty of new product to choose from. Highly recommend anyone's next purchase from JWM. It is worth the several hour drive down the Panhandle to work with JWM. More
by gfields5702
November 24, 2024
James Woods sale's department is Awesome,and care about the customer. The service is very good at what they do including the technicians. VERY PROFESSIONAL the customer. The service is very good at what they do including the technicians. VERY PROFESSIONAL More
by donaldsherry13
Employees Worked With
November 24, 2024
Andrew was very knowledgeable about the vehicle we were interested in and was very helpful in completing our purchase interested in and was very helpful in completing our purchase More
by dlmeek80
Employees Worked With
November 22, 2024
all involved dedicated the amount of time needed for a satisfactory experience including the documents to be signed for sale and finance. satisfactory experience including the documents to be signed for sale and finance. More
by strotter310
November 22, 2024
Great place to buy your new truck, no hassle fair price and great customer service and great customer service More
by johnbusch68
Employees Worked With
November 22, 2024
Knowledgeable, courteous, accommodating my schedule. Willing to address any problems or issues. Making sure he understood what we wanted and got it for us. Willing to address any problems or issues. Making sure he understood what we wanted and got it for us. More
by gajojohnson
November 22, 2024
Bryan Stanley in service is fabulous! He always keeps me updated on progress of repairs, oil changes, etc., whatever I am in service for. Thank you!! He always keeps me updated on progress of repairs, oil changes, etc., whatever I am in service for. Thank you!! More
by cwalker92
Employees Worked With
November 22, 2024
I was impressed with the salesman when I bought the truck. I have been well taken care of when I have gotten service also. truck. I have been well taken care of when I have gotten service also. More
by RANGERONEYANDDIXIE
Employees Worked With
November 22, 2024
I normally have great service experiences at this dealership. However, my latest oil change took two hours. When I asked what happened, they said it was unusually busy. I had an appointment. What is dealership. However, my latest oil change took two hours. When I asked what happened, they said it was unusually busy. I had an appointment. What is the point in making appointments? Usually it takes an hour and the website even states that they don’t expect it to take long. I texted my service advisor and explained I couldn’t give a 5 star rating. He apologized and informed me that my time was valuable. The next day I get a text supposedly from this advisor asking for a 5 star review and to get back with him if I experienced any challenges. ?? I informed him that I had already expressed my challenges. The next day he responded saying he was out or he would have responded sooner. So, automated texts, long wait times, and snarky comments made the last oil change less than excellent. More
by CLAYW20
Employees Worked With
