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Jeff Haas Mazda

Houston, TX

4.0
592 Reviews
Each employee at Jeff Haas Mazda takes a great deal of pride in what we do to help serve our customers. We know that your experience with Jeff Haas Mazda will be very pleasurable. This is why our customers made Jeff Haas Mazda their dealership of choice for new Mazdas, used cars, service and parts. We are proud to have achieved the highest level of Customer Satisfaction awards, The Gold Cup and the President’s Club awards, given by Mazda of America to the top dealerships. These awards are based on the criteria of customer testimonials from their experience in sales, service relations, and overall satisfaction with Jeff Haas Mazda. An accomplishment not achieved by any other Houston area Mazda dealer.
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11222 Katy Freeway

Houston, TX

77043

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Showing 592 reviews

May 22, 2020

Love this place I was looking for a car for my college daughter that is stylish and safe. The new building was so beautiful and the salesman Mohammed was excellent. H More

by Alfie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020

We went to check out a car for our son when we got there the car has been wrecked however we were not told we try to negotiate and the only thing we were told is enjoy another car at a different dealership More

by dgcollins974
Recommend Dealer
No
Employees Worked With
Larry Bennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Jeff Haas Mazda responded

Hello Sorry about your experience. I am sure it was upsetting to you. If you could share some information with me I would love to get to the bottom of this. I need your email address or phone number to look you up . I need to know the employees that were involved with treating any Jeff Haas Mazda customer that way. THIS is not the way we want to do business and this will not be tolerated. Please call me or email me. Todd Crabtree 713-397-9189 cell 713-932-6004 woek toddc@jeffhaasmazda.com

January 31, 2020

Greg was very helpful in assisting us in finding the right vehicle, we were particular about details & features and he went out of his way to ensure we found the one we loved. Great customer service and More

by kmfuentes07
Recommend Dealer
Yes
Employees Worked With
Greg Jarillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2019

I highly recommended to buy your car with Kevin Cruz because he is exceptional professional, very attentive, keep you in the loop for all the services, and he would go an extra mile to make sure you are More

by Nguyentheresa85
Recommend Dealer
Yes
Employees Worked With
Kevin Cruz
Dec 20, 2019 -

Jeff Haas Mazda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Jeff Haas Mazda Team

December 09, 2019

Scammer When we told them that we'd be paying with a bank loan they all of the sudden no longer had the car in stock. They insisted we only pay with cash or c More

by sd2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
GM
November 27, 2019

Service Extraordinaire I have waited for a while to comment on this dealership. I bought my first Mazda from Jeff Haas 3 plus years ago. It is easy to say good things durin More

by phlash7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Jeff Haas Mazda responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Jeff Haas Mazda Team

October 01, 2019

Returning customer I had promised myself not to go back to Jeff Hass Mazda because of a first bad experience but I decided to give it another chance and so far so good. More

by Gaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Jeff Haas Mazda responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Jeff Haas Mazda Team

August 31, 2019

Excellent customer service experience!! This is my 2nd time dealing with Cuong! He's got the customer-centric touch to customer service and sure knows how to salvage a bad situation and put More

by HelenE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kortney-finance Manager, Joel in Finance
Sep 02, 2019 -

Jeff Haas Mazda responded

Thank you for taking the time to write this review. We are pleased to hear that Cuong was able to provide an excellent customer service. We look forward to working with you again. Best, Jeff Haas Mazda Team

August 22, 2019

Nick provides great customer service! Nick was extremely helpful in resolving a couple of issues. His customer service is more than excellent. He was always concerned about my experience More

by Donna B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Jeff Haas Mazda responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, The Jeff Haas Mazda Team

August 03, 2019

Keith Castilla is great sales person Keith Castilla is an awesome salesperson! He was so patient in answering all my questions and I had a lot of questions. He has such a kind spirit, no More

by Donna B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Castilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Jeff Haas Mazda responded

Thank you for your feedback. Keith is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to stop by if there is anything else that we can do for you. Best, Jeff Haas Mazda Team

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