Jerry Ulm Chrysler Dodge Jeep Ram

I had the best experience ever! They helped out so much and made my deal happen. Thank you so much to Michael sales and Sergio in finance. Best ever great service!! They helped out so much and made my deal happen. Thank you so much to Michael sales and Sergio in finance. Best ever great service!! More

My experience was fantastic. From my first interaction to my driving away in my new Jeep Gladiator. Alex Greer is fantastic and treated me very well. I appreciated his honesty, a From my first interaction to my driving away in my new Jeep Gladiator. Alex Greer is fantastic and treated me very well. I appreciated his honesty, ability to give me multiple options all with no pressure. I was thrilled how he and the finance team was able to figure out how to make my deal work to benefit both parties. I am thrilled with my New Jeep, definitely more than I was expecting. I will definitely do business with Jerry Ulm/Alex again if the need arises. I would give Alex 5 stars but cannot find his name below in the "rate" section. He is exceptional. Also, the finance young man who helped me was excellent. Quick, knew his craft and was able to explain everything to me quickly and effectively. More

Have spent many years working with Jerry Ulm back to the original owners. The dealership is really as good as its people. Those I work with make all the differenced, from the sales person, to finance, to original owners. The dealership is really as good as its people. Those I work with make all the differenced, from the sales person, to finance, to delivery, to maintenance and service More

The team went above and beyond to make my dream car a reality.I appreciated the efforts to get a payment I could make work. I am excited to be driving my Compass everyday. reality.I appreciated the efforts to get a payment I could make work. I am excited to be driving my Compass everyday. More

Yohanny was fantastic, stayed in communication with me throughout the week through text messaging (instead of calling bc I literally despise talking on the phone lol!) I was a day later than I originally throughout the week through text messaging (instead of calling bc I literally despise talking on the phone lol!) I was a day later than I originally scheduled and they were slammed by the time I was able to get there, but he still came out immediately to introduce me to his manager and both made sure I was still taken care of by Dalton. Yohanny even stayed after the dealership closed just to make sure that I was able to go home in my new vehicle and in under 2 hours I was driving off the lot! So happy everything went smoothly and Definitely will refer/recommend Jerry Ulm CDJR… Thank you guys so much for the excellent customer service! More

I feel that my salesmen sold me a bad truck now it’s in the shop I drove it 3days only had a rode knock from beginning said that’s normal an now renting a truck to pull my trailor have a cat rental no good the shop I drove it 3days only had a rode knock from beginning said that’s normal an now renting a truck to pull my trailor have a cat rental no good to me very disappointed in sales and service More

From start to finish, internet search to the in person purchase, they made it very easy to do business with them. purchase, they made it very easy to do business with them. More

Great attention to detail . And on top of things. Showed up and they had everything ready ... And on top of things. Showed up and they had everything ready ... More

Kobe is awesome and Bryan Acosta in finance took care of me, had a issue and Noel the manager took care of it immediately me, had a issue and Noel the manager took care of it immediately More

I had a very unfortunate and unpleasant experience with my overall deals at Jerry Elm Dodge. There was lies told, agreements, which representative of Jerry Ulm abandoned. There was a particular unpleasant my overall deals at Jerry Elm Dodge. There was lies told, agreements, which representative of Jerry Ulm abandoned. There was a particular unpleasant experience with the one of the financial managers by the name Derrick who took advantage of my fiancé’s language barrier and manipulated her into signing a document which she didn’t understand. On the Mother’s Day weekend, me and my fiancé purchased over $100,000 in vehicle vehicles and we had secured agreements with the personnel working. The financial manager, Derrick stated our contracts or financial agreements have been approved by the bank so we took the two vehicles and we were satisfied with the deals. Today, May 16, my fiancé went back to the dealership to purchase gap insurance on the vehicle we purchased for her. Derrick tricked her into signing a new contract where the interest rate had gone up 3% and the financial terms were stretched out for an additional year from what we have previously agreed upon. My fiancé is primary language in Spanish and she doesn’t understand a lot of the wording in sales contracts so it was important that I be present during any contract negotiations as I was on Mother’s Day weekend. Derrick saw that she had entered the dealership without me and tricked her into signing a new contract. For these reasons, I would give Jerry Ulm Dodge lowest rating possible in customer satisfaction and I would never recommend anyone. I know to purchase a vehicle from your dealership. Thank you. More