Jerry Ulm Chrysler Dodge Jeep Ram

I was in the market for a Jeep and visited my local dealership Ferman, not once but twice. Unfortunately for them, because of inability to follow through, I ended up going to Jerry Ulm. Alex, Sergio a dealership Ferman, not once but twice. Unfortunately for them, because of inability to follow through, I ended up going to Jerry Ulm. Alex, Sergio and Bobby all provided exceptional customer service! For me, that made ALL the difference in the world. More

Jerry made the deal happen we're courtesy dodge could not jerry ulm won my business jerry ulm won my business More

Ralph was very nice and knowledgeable and they had a ton of inventory. Thanks ✌️ for a good experience of inventory. Thanks ✌️ for a good experience More

Transaction was very smooth. Kyle did a good job in answering or finding answers to all question. Finance was one of the fastest I have dealt with. Great all around Kyle did a good job in answering or finding answers to all question. Finance was one of the fastest I have dealt with. Great all around More

I am very disappointed with the salesman misrepresenting the price and warranty of the vehicle. the price and warranty of the vehicle. More

Great experience. Rafael was very helpful. I’m very happy with my purchase. Everyone was friendly and professional. Rafael was very helpful. I’m very happy with my purchase. Everyone was friendly and professional. More

Sales was absolutely great! Smooth easy and thorough. I’m unhappy with the fact that I was asked to make an insurance claim on a vehicle I just bought the day before to have t Smooth easy and thorough. I’m unhappy with the fact that I was asked to make an insurance claim on a vehicle I just bought the day before to have the cracked windshield fixed. It was badly patched at the time of purchase and opened up the first time I parked it in the sun. There’s a lot of disconnect between sales financing and service. Finance almost sold me the wrong vehicle and ran my credit 6x even though I was preapproved with a check from my personal bank. The service team reminded me why I stopped taking my vehicle to dealerships for servicing. The detailers did a pretty good job on the inside but left some mail and spilt drinks front the previous owner in the back seat. Overall it was okay but far from my best dealer experience. I’m still waiting on my 2nd set of keys but trust they’ll call me eventually for that. If I could go back I would’ve bought the other one I was looking at that the jaguar dealer had. More

Salesperson and Finance was deceitful. Negotiated on what payments would be and hid final sale price. Sale price turned out to be higher than the listed price on the lot. We will never Negotiated on what payments would be and hid final sale price. Sale price turned out to be higher than the listed price on the lot. We will never be purchasing another vehicle from here again and would NEVER recommend to anyone. More

Devonte was great to work with. He genuinely tried to work with us to get us into the car we loved. He genuinely tried to work with us to get us into the car we loved. More

David Keddie was very helpful on the phone and by email, and then when I came in to shop Kyle Killen was super helpful and very good to work with also. This is my second Ram truck purchase with Jerry Ulm, and then when I came in to shop Kyle Killen was super helpful and very good to work with also. This is my second Ram truck purchase with Jerry Ulm, and it went very well AGAIN… I feel like they gave me the best deal possible, and made an extra effort to put me in the truck I actually wanted instead of compromising so I could get a slightly lower cost, which was really helpful because I love my new truck!! More