Jerry Ulm Chrysler Dodge Jeep Ram

Great people got my in and out. Didn’t play any games with the numbers. Friendly straight forward. Will definitely recommend to anybody buying a car with the numbers. Friendly straight forward. Will definitely recommend to anybody buying a car More

I had a pleasurable car buying experience due to my salesman Sheldon Price. On 12/6 I bought a 2018 Mazda and came back on 12/7 and purchased the Scatback. salesman Sheldon Price. On 12/6 I bought a 2018 Mazda and came back on 12/7 and purchased the Scatback. More

Salesman was very nice and helpful the finance officer was very helpful with financing and the cool desk computer was awesome. Only issue was couldn’t find the other key, but will get one by next Tuesday was very helpful with financing and the cool desk computer was awesome. Only issue was couldn’t find the other key, but will get one by next Tuesday More

Absolutely incredible service! They work with everyone and will do whatever they can to put you into your dream vehicle! They made my dreams come true! and will do whatever they can to put you into your dream vehicle! They made my dreams come true! More

I purchased a $74k Dodge Ram Limited 1500 from Jerry Ulm as they had the color and style I wanted in stock. I should not have made this impulse purchase and should have waited for the Dealer I preferred and as they had the color and style I wanted in stock. I should not have made this impulse purchase and should have waited for the Dealer I preferred and was referred to by friends to order the vehicle or find another for me. The day after I purchased my truck the A/C was not working. I took into their Service Department and they had the vehicle for 4 days. I received multiple explanations from the Salesman who sold me the Vehicle and their Service Department on what was wrong with it and repaired. I picked the vehicle up and drove it home. The next day the A/C was not working again. I am pretty sure they did nothing or did not have the technical qualifications to make the repairs on a new vehicle. I tried to contact the Salesman I dealt with when I purchased the vehicle and later was contacted by him a told that he no longer works with that Dealership and I need to contact their Service Department. I contacted their Service Department around 9:00am and was told by a Service Rep or Advisor as they call them that he has taken my information and the Service Manager will contact me shortly. I waited till around 3:00pm and still had not received a call, so I called their Service Department back. The person I spoke with told me to bring it in at 8:00am the next day. The next day I showed up and their Service Department is backed up and like a parking lot. Someone came to my window and asked me my name and what I was there for. I explained I was told to be there at 8:00am to have the A/C issue repaired. He informed me that I was not on the list and did not have an appointment, but he would try to assist me. I spoke with him about the issue and I guess there was no documentation regarding the first time (the day after I purchased the truck) it was in their shop. I was told I could rent a minivan from the Enterprise that they have onsite at the Dealership. I explained that this has been an issue since I purchased the vehicle and I needed to be put in a truck as I need a truck for what I do for a living/work hints why I purchased a truck to own and did not expect a new vehicle to be in the shop routinely. I was told to speak with the Service Manager. I waited by his office for about 30 or 40 minutes to speak with him. I received no information other than his business card and he told me to email him to contact him. I then learned I can take the new Dodge Ram to any dealer to have warranty and service done to it and it doesn't have to be done there, so I am in the process of getting that done now. Horrible service. Do not purchase here as you will eventually have to deal with this and they will leave you stranded at your own cost as they do not care once you purchase and they have your money. They advertise getting you to and from your service appointments and this is via Lift or Uber, not an internal service of the Dealership. Do yourself a favor and do not purchase a new vehicle from this organization as they are a nightmare to deal with. I should have read all the reviews before I made my purchase, but made an impulse purchase with them as they had what I wanted in stock. Their Service Department is extremely unsatisfactory and I don't wish that experience upon anyone. More

The wife and I were interested in looking for a new Jeep Wrangler, as we missed the Jeep life dearly. After lots of searching, we came across Jerry Ulm Chrysler. We drove all the way from Orlando to visit t Wrangler, as we missed the Jeep life dearly. After lots of searching, we came across Jerry Ulm Chrysler. We drove all the way from Orlando to visit the dealer. Immediately upon entering the door, we were greeted and taken well care of. Great dealership, friendly sales, HUGE selection of Jeeps. We loved it More

Walked in thinking that they would try to sell me something that I did not want or could not afford, and left with my dream car at an amazing price, could nit be any happier! something that I did not want or could not afford, and left with my dream car at an amazing price, could nit be any happier! More

The experiance we had purchasing a new vehicle at Jerry Ulmer CDJR was awesome. The staff was very friendly and made sure you were taken care off. There was no pressure to buy a vehicle there and we did no Ulmer CDJR was awesome. The staff was very friendly and made sure you were taken care off. There was no pressure to buy a vehicle there and we did not get swarmed by sales people. Dealership was beautiful inside. We would recommend this dealer to our freinds More

Super Steve did an amazing job selling me a new car for a good deal. The atmosphere is friendly and professional. I highly recommend you come here there’s a great selection. good deal. The atmosphere is friendly and professional. I highly recommend you come here there’s a great selection. More

(Finance). This was my first excellent experience of buying a car. Buying a car supposed to be good thing, but haven't been for me in my 40 plus years. I am from 4hrs away from Tampa. Jordi worked wi buying a car. Buying a car supposed to be good thing, but haven't been for me in my 40 plus years. I am from 4hrs away from Tampa. Jordi worked with me structuring a deal. He did not only offered a great deal, but he gave the confidence to jump on a fly the following day to buy a car. These guys, not only delivered the promised, but also made the overall experience pleasant and smooth. It was totally worth it for me to take a flight, and drive back home. I will do it over and over again. You guys gained a new customer for life, and possibly, many referrals. More