
Jerry Ward Autoplex
Union City, TN
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Best car dealership in town I would like to thank Jerry Ward Autoplex and Russ Thomas for working with me. All the staff was very courteous and professional great people to buy I would like to thank Jerry Ward Autoplex and Russ Thomas for working with me. All the staff was very courteous and professional great people to buy a Vehicle from. More
Great experience! Great service and people to work with! Gave me a tint job with the truck and dealer came to my work and picked it up to get it done so I wouldn’t have Great service and people to work with! Gave me a tint job with the truck and dealer came to my work and picked it up to get it done so I wouldn’t have to spend my time or money doing it! More
Very nice to do businness with Quick and very friendly. Russ was very helpful through the whole process. We came in and looked at a few cars and wound up with a 2017 accent. My daug Quick and very friendly. Russ was very helpful through the whole process. We came in and looked at a few cars and wound up with a 2017 accent. My daughter loves it. Would highly recommend this dealershop2 More
Excellent service I highly recommend Jerry Ward Autoplex. I was able to do most of my paperwork on the internet. They made everything so easy. Filled my new car up with I highly recommend Jerry Ward Autoplex. I was able to do most of my paperwork on the internet. They made everything so easy. Filled my new car up with gas and it was ready for pickup. More
Unexpectedly wonderful I gave this dealership 5 stars for the following reasons. I pulled into the dealership just to waste 10 minutes until the store I was going to opened I gave this dealership 5 stars for the following reasons. I pulled into the dealership just to waste 10 minutes until the store I was going to opened. To my surprise, out comes a salesman, named Norman Lee came out to my car. So I was first impressed that they were open so early. Mr. Lee did not push himself on me but rather, let me know that he would be happy to answer any questions I may have. I told him that I was not ready to buy a car yet but would like to look at particular Chevy’s. To make a long story short, they had a car that was in my price range, that I loved the look of and had more extra’s than I was expecting and still within my price range. Norman introduced me to the owner, Jerry Ward, who was quite pleasant and made a pot of coffee for me because I was a bit cold and the pot was empty. Come on, how many owners make you coffee and don’t ask someone else to fix it! Respect Jerry. Next was Tim Long, the money man. He took care of everything and then some. He bargained an extra percent off my interest rate, telling the loan company that I wanted to stay with them even though they weren’t the lowest. Tim got a great deal for me on the extended warranty and is going to the courthouse to get my plates, pay the taxes and get it registered. What in the world more could you ask for. when all was said and done, Norman explained how to use everything in the car with patience. I was very unfamiliar with a lot of the extras and had a lot of questions which Norman had all the answers to. To a huge thanks to everyone that helped me get a new car when I wasn’t actually in the market for yet. I love it! More
Fast, Friendly, Great! The service and sales staff are great!! Amy is wonderful, too! Would highly recommend to anyone needing a great vehicle and great service repair. The service and sales staff are great!! Amy is wonderful, too! Would highly recommend to anyone needing a great vehicle and great service repair. More
Disappointed I've been pleased up until this point. I replaced my tires with them and was given a great price. However, they tried to tell me the sensor was broken I've been pleased up until this point. I replaced my tires with them and was given a great price. However, they tried to tell me the sensor was broken off of my valve stem, but I am certain they broke it. My low tire light only came on a few mornings when it was really cold, which is totally understandable, and was never on when I left work. Now, it is on and stays on, consistently. It even blinks sometimes, which it's never done. I was called by the service dept at work to ask me if the light has be seen on. That's when he told me it was broken. I'm certain they broke it. My final bill was even less than what they'd originally quoted. More
Great car Everyone there was willing to help. They did what they said they would do with the deal. I would recommend Jerry Ward Autoplex if your looking for a g Everyone there was willing to help. They did what they said they would do with the deal. I would recommend Jerry Ward Autoplex if your looking for a great deal and really nice vehicle. More
Oil change Picked my car up from the parking lot while I was at work and returned before I got off work. Awesome service. I'll keep coming back. Picked my car up from the parking lot while I was at work and returned before I got off work. Awesome service. I'll keep coming back. More
New tires They noticed the tread on my tires was worn down when I got an oil change and let me know. They ordered the tires and picked up my car at work. They'r They noticed the tread on my tires was worn down when I got an oil change and let me know. They ordered the tires and picked up my car at work. They're price was well below what I'd been charged in the past for tires. More