Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry Ward Autoplex
Union City, TN
1,466 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,466 reviews
July 13, 2017
Very good They were very helpful!! They were easy to talk to and understood everything I wanted in my new car. I would recommend them to anyone. They were very helpful!! They were easy to talk to and understood everything I wanted in my new car. I would recommend them to anyone. More
by Hcavness
Employees Worked With
Other Employees :
Tim Long
Helpful July 07, 2017
GREAT PEOPLE I HAD A GREAT EXPERIENCE BUYING MY VEHICLE AT JERRY WARD AUTO. MY SALESMAN, NORMAN, WAS EXCELLENT TO WORK WITH AND HE WAS HONEST. THE DAY I BOUGHT MY I HAD A GREAT EXPERIENCE BUYING MY VEHICLE AT JERRY WARD AUTO. MY SALESMAN, NORMAN, WAS EXCELLENT TO WORK WITH AND HE WAS HONEST. THE DAY I BOUGHT MY VEHICLE FROM THEM, I NOTICED A GASH IN THE SIDEWALL OF MY TIRE THAT I DID NOT CATCH BEFORE I LEFT THE DEALERSHIP. I CALLED NORMAN A FEW HOURS AFTER I LEFT AND TOLD HIM ABOUT IT. THEY ORDERED ME A NEW TIRE THE SAME DAY. More
by MOORE11
July 05, 2017
Quick, pleasant experience ! Mr. Dobson knew what we were looking for and did a great job posting choices online for us to see. The prices were below what we expected to see in ou Mr. Dobson knew what we were looking for and did a great job posting choices online for us to see. The prices were below what we expected to see in our area. He was very friendly and helped us look over the vehicle to check it out. We would recommend Mr. Dobson to our friends and family ! More
by Barker17
July 05, 2017
My dream car!!! Tony gave me the opportunity to have my dream car and I am so thankful!!! The Kia Optima had the huge touch screen on the inside, it is fully loaded w Tony gave me the opportunity to have my dream car and I am so thankful!!! The Kia Optima had the huge touch screen on the inside, it is fully loaded with all of the latest features and the price was right as well! More
by Nat123
Employees Worked With
July 05, 2017
Dodge Daytona RT I live 2 hours away from jerry ward autoplex. Completed everything over the phone, just had to show up to look at the car, test drive and sign. Every I live 2 hours away from jerry ward autoplex. Completed everything over the phone, just had to show up to look at the car, test drive and sign. Everyone was super friendly, car was in great shape as advertised. Great car buying experience! More
by AJ Elliott
July 04, 2017
Tony created an awesome experience! Tony and the staff went above and beyond to help me with the purchase of my 2016 F-250, including staying after hours to accommodate me with my out of Tony and the staff went above and beyond to help me with the purchase of my 2016 F-250, including staying after hours to accommodate me with my out of town drive. They didn't play any games and were very straight forward and honest. This dealership was very pleasant to deal with and I would recommend them to anyone! More
by Zack9918
Employees Worked With
July 02, 2017
Great friendly and helpful staff. Great. Friendly staff. Ease of financing was very good. Vehicle was detailed and delivered on time. Will definitely go back to this dealership in the Great. Friendly staff. Ease of financing was very good. Vehicle was detailed and delivered on time. Will definitely go back to this dealership in the future. More
by Vtd
June 24, 2017
Excellent costumer Service Excellent customer service! Special thanks to Mike Akes & Todd Petty for being so helpful & so patient during the process of our purchase. Looking fo Excellent customer service! Special thanks to Mike Akes & Todd Petty for being so helpful & so patient during the process of our purchase. Looking forward to continue doing business at Jerry Ward Autoplex. More
by Crislen Bone
June 23, 2017
We had a over all good experience The reason for our visit was to find my mother law a good dependable car we found her a great car and great place to do business with. The reason for our visit was to find my mother law a good dependable car we found her a great car and great place to do business with. More
by Mary Grady 41
June 21, 2017
Amazing! They were so amazing!! I hit a deer in my car and totaled it and I had to have a new one. this car lot made sure I got the car I wanted in the price They were so amazing!! I hit a deer in my car and totaled it and I had to have a new one. this car lot made sure I got the car I wanted in the price range I needed. Garrett went above and beyond to get me into my 2014 Equinox. They are amazing and I can't thank them enough! If your looking for a new car this is the place to go to!! Skip those other car lots and go straight to the best!! More
by Mrscoble1015
Employees Worked With
Garrett Quinn
