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Jerry Ward Autoplex
Union City, TN
1,663 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,663 reviews
July 22, 2017
amazing experience! Stopped in and met Mr. Tony today. He definitely went above & beyond to meet our needs! Will be back for our next purchase & will definitely recommend Stopped in and met Mr. Tony today. He definitely went above & beyond to meet our needs! Will be back for our next purchase & will definitely recommend all friends & family visit and buy from these guys. Mr. Tony worked diligently with the finance company to get us approved & he did just that! So, if you are in the market for a new or new to you car, truck, or SUV.. please go see Mr. Tony & his team at Jerry Ward AutoPlex. Even with less than perfect credit, Mr. Tony will explore any & all avenues to get you financed & work with your budget. Again, we were extremely satisfied with him & the company and 100% recommend them for your next auto purchase! More
by msvolzgurl
Employees Worked With
July 20, 2017
Good Customer Service The staff at Jerry Ward were knowledgeable and willing to answer my questions. They quickly helped me decide on the best car for my needs. I completed The staff at Jerry Ward were knowledgeable and willing to answer my questions. They quickly helped me decide on the best car for my needs. I completed finance application online in the comfort of my home and received support form staff to make the process as painless as possible. I was able to drive away in the nicest car I've ever owned. More
by Trevor
July 19, 2017
Top notch service & stall met & exceeded their call of duty Top notch service & staff. They met & exceeded their call of duty in courtesy & workmanship. Definitely will continue to get my business! Great busine Top notch service & staff. They met & exceeded their call of duty in courtesy & workmanship. Definitely will continue to get my business! Great business. Hopefully will be here for many years to come! More
by Bob Stanford
Employees Worked With
Other Employees :
Adam Green, Jaime Buffington
July 18, 2017
Nightmare turned into Success I recently sold my old Firebird to an individual, a car that I had for 5 years that got me through college and my last year of high school. I bought a I recently sold my old Firebird to an individual, a car that I had for 5 years that got me through college and my last year of high school. I bought a Cadillac from a private seller and it ended up having problems I couldn't afford to fix with me being a graduate student. Norman was my salesman and helped me get the best deal possible on the trade in. He has helped my family get cars for years. I ended up with a 2003 Toyota Corolla and it is perfect! I live in Hornbeak and recently got a job in Dyersburg so having a 4 cylinder car is the perfect thing for that long commute. I've had the corolla about a month now and have had zero problems. I will definitely come back when I need a new vehicle. More
by bruble
Employees Worked With
July 18, 2017
Chevy Work Van Service My employer uses Jerry Ward Autoplex for all of our service and repair needs. The level of service provided is superb. This most recent service was an My employer uses Jerry Ward Autoplex for all of our service and repair needs. The level of service provided is superb. This most recent service was another example. It consisted of an oil change and tire rotation. It was completed earlier than promised and without issue. Again. Adam Green is always on top of his game and handled everything perfectly. More
by William
Employees Worked With
Adam Green
July 16, 2017
Good! The time that I spent was good. I was informed about cars, payments, and obtaining good credit.It will definitely be a memorable experience. I enjoyed The time that I spent was good. I was informed about cars, payments, and obtaining good credit.It will definitely be a memorable experience. I enjoyed the service very well that I encouraged my family to come and visit Jerry Ward and they did! I will definitely encourage anyone to take time to visit them. Mr. Norman help me to get a great car with reasonable car payments and Mr. long helped seal the deal. Who knows that can be your story too.What more could you ask for? More
by Tiffany
July 14, 2017
Easy purchase We would recommend anyone that is looking for a new vehicle to give Jerry Ward Autopex a visit. Tony Dobson was very helpful, and he made our car shop We would recommend anyone that is looking for a new vehicle to give Jerry Ward Autopex a visit. Tony Dobson was very helpful, and he made our car shopping experience quick and easy. More
by Horner4
Employees Worked With
July 13, 2017
Very good They were very helpful!! They were easy to talk to and understood everything I wanted in my new car. I would recommend them to anyone. They were very helpful!! They were easy to talk to and understood everything I wanted in my new car. I would recommend them to anyone. More
by Hcavness
Employees Worked With
Other Employees :
Adam Green, Tim Long
July 07, 2017
GREAT PEOPLE I HAD A GREAT EXPERIENCE BUYING MY VEHICLE AT JERRY WARD AUTO. MY SALESMAN, NORMAN, WAS EXCELLENT TO WORK WITH AND HE WAS HONEST. THE DAY I BOUGHT MY I HAD A GREAT EXPERIENCE BUYING MY VEHICLE AT JERRY WARD AUTO. MY SALESMAN, NORMAN, WAS EXCELLENT TO WORK WITH AND HE WAS HONEST. THE DAY I BOUGHT MY VEHICLE FROM THEM, I NOTICED A GASH IN THE SIDEWALL OF MY TIRE THAT I DID NOT CATCH BEFORE I LEFT THE DEALERSHIP. I CALLED NORMAN A FEW HOURS AFTER I LEFT AND TOLD HIM ABOUT IT. THEY ORDERED ME A NEW TIRE THE SAME DAY. More
by MOORE11
July 05, 2017
My dream car!!! Tony gave me the opportunity to have my dream car and I am so thankful!!! The Kia Optima had the huge touch screen on the inside, it is fully loaded w Tony gave me the opportunity to have my dream car and I am so thankful!!! The Kia Optima had the huge touch screen on the inside, it is fully loaded with all of the latest features and the price was right as well! More
by Nat123
Employees Worked With
