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Jessup Auto Plaza
Cathedral City, CA
1,580 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,580 reviews
July 20, 2021
We had the best car buying experience we’ve ever had! Alex did a fantastic job with us. Fernando in finance was also awesome! We could not be happier! It was not a high-pressure sale at all! Customer ser Alex did a fantastic job with us. Fernando in finance was also awesome! We could not be happier! It was not a high-pressure sale at all! Customer service was superior, so is communication! More
by wamhafa
July 16, 2021
Showed up in the late afternoon to get a vehicle after going to multiple other dealerships, met Alex the moment I walked through the door and from then on out he consistently helped my wife and I to leave going to multiple other dealerships, met Alex the moment I walked through the door and from then on out he consistently helped my wife and I to leave in an amazing vehicle. Alex did everything in his power to make sure I had a good interest rate and good payment. Would highly recommend going to Jessup Auto Plaza and asking for Alex. More
by WillB
Employees Worked With
Alex Ecklund
July 16, 2021
We have been shopping for months .Finally we met a true and honest salesman.Alexander Ecklund really knew how to treat someone in the buying process.We are extremely happy with this dealer and how we were and honest salesman.Alexander Ecklund really knew how to treat someone in the buying process.We are extremely happy with this dealer and how we were treated .Jessup auto plaza will have are business many years to come .Thanks again 👍🏻👍🏻👍🏻👍🏻 More
by Happy days
Employees Worked With
Alex Ecklund
February 22, 2021
My visit was for the service of the problem that my corvette has, and it is covered by warranty. After 2 months of waiting and creating case with manufacture, they told me at the end "go where you boug corvette has, and it is covered by warranty. After 2 months of waiting and creating case with manufacture, they told me at the end "go where you bought it". I have much more details on BBB website even with respond from them. In-short: they where very rude at my initial visit and I am guessing, because warranty, other wise why would you treat customer badly... They do not return phone calls or follow-up after repair or visit, they just simply do not work with you. When I came for oil change the service adviser did not know what is dry sump and this is a regular maintenance for Grand Sport model. At that time I overlooked it because it was a different advisor and he was much nicer than my initial visit for repair under warranty. They had refused to service my car after 2 drive testing and scheduling an appointment and when a week later I arrived they said "go where you bought it" On BBB reply they said it is because I demanded a loner. At that point they even did not tell me if they have a loner or not and it is o irrelevant for the matter. Clearly, they needed to say at least something More
by bathory
Employees Worked With
January 10, 2021
This was the first tine I went in to the service department for a Chevy Tahoe that I just bought from Jessup. Cory told me that it could take a few hours to replace a part that broke. I agrreed to department for a Chevy Tahoe that I just bought from Jessup. Cory told me that it could take a few hours to replace a part that broke. I agrreed to wait knowing the time frame. I was in the waiting room for not more that 20 minutes. I think they knew that I was cold and did not bring a coat. EVERYONE in the office was so polite and kind. I am really impressed! More
by sschr20862
Employees Worked With
Other Employees :
Cory , Raquel Garza, Sherry Downey, Walter Cañas, James Eshleman, Jorge Miramontes
September 08, 2020
Walter really listens to you. He has an intimate knowledge of his automobile products and is an excellent resource. Great explainations. Great service. I could not be more pleased. knowledge of his automobile products and is an excellent resource. Great explainations. Great service. I could not be more pleased. More
by twocaddad
Employees Worked With
Sherry Downey, Walter Cañas
August 01, 2020
This was our best car buying experience, ever!! In the past we have purchased from several other retailers including Maserati and we not treated as nearly as good as we were by James and his team. They no past we have purchased from several other retailers including Maserati and we not treated as nearly as good as we were by James and his team. They now have a customer for life! More
by Ekrjws
Employees Worked With
Francisco and Jose, James IsBell
July 26, 2020
He was available and ready to ensure a smooth transaction. I had such a positive experience even during this difficult time. He added the extra service of having my car washed. James IsBell was t transaction. I had such a positive experience even during this difficult time. He added the extra service of having my car washed. James IsBell was the person that sold me my car last summer. He arranged this impeccable service for me. Jessup Auto works as a team, the customer benefits. My business will continue to be here. More
by misbell2
Employees Worked With
James IsBell , Jorge Miramontes
March 23, 2020
He has wonderful customer service skills and cares for his customers. He is a keeper and deserves to be recognized for his wonderful attention to detail. his customers. He is a keeper and deserves to be recognized for his wonderful attention to detail. More
by Jeniferinps
Employees Worked With
Jorge Miramontes
