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Jessup Auto Plaza
Cathedral City, CA
1,612 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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December 01, 2024
Nor is great guy he when out of his way to show me all the corvette line the corvette line More
by danielurrego
Verified CustomerEmployees Worked With
December 01, 2024
Mely was great. Its been three plus weeks and im still waiting to hear back about parts that where supposed to be ordered to fix my window and door lock on my front Its been three plus weeks and im still waiting to hear back about parts that where supposed to be ordered to fix my window and door lock on my front passenger side door. Hoping to get it fixed sooner rather than later. More
by jimmyfran
Employees Worked With
December 01, 2024
I have used Jessup for 13 years and never had a complaint. Melly goes the extra mile to make sure that everything is done to perfection. Customer service at its best! complaint. Melly goes the extra mile to make sure that everything is done to perfection. Customer service at its best! More
by sivadams1
Employees Worked With
December 01, 2024
The service was average, with reasonable wait times, but communication and attention to detail could improve. communication and attention to detail could improve. More
by J Cassidy
Employees Worked With
November 30, 2024
Good friend of Steve Moore, and Sean Tisdale is my favorite service associate for some time. favorite service associate for some time. More
by hettinger333
Employees Worked With
November 29, 2024
I don't need to get my car serviced very often but Jessup has been consistently good and staff is nice. has been consistently good and staff is nice. More
by jfillpot
Employees Worked With
November 29, 2024
Mario and the rest of the team were very kind and helpful with everything. Very knowledgeable staff with everything. Very knowledgeable staff More
by MORGANSESSUM
November 28, 2024
Quick in and out. Sergio was very thorough and pleasant. Work was completed quickly and efficiently. Sergio was very thorough and pleasant. Work was completed quickly and efficiently. More
by lynne.c
Employees Worked With
November 28, 2024
Brandie gave excellent service and went out of her way to make sure I was taken care of. However, someone else's keys were left in my car and it was obvious that the porters were not on point--maybe underst make sure I was taken care of. However, someone else's keys were left in my car and it was obvious that the porters were not on point--maybe understaffed that day. I did have to leave my car overnight which I did not expect. More
by carolabastian
