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Jessup Auto Plaza
Cathedral City, CA
1,612 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,612 reviews
November 28, 2024
Service was excellent took care of the situation. Thank you Daniel Will come back again. Thank you Daniel Will come back again. More
by jmixcoatl1
Verified Customer
November 28, 2024
Very nice staff and timely service. That we’re able to squeeze me in right before my 1yr deadline for free first service. I really appreciated it. That we’re able to squeeze me in right before my 1yr deadline for free first service. I really appreciated it. More
by varej300
Employees Worked With
November 27, 2024
I would buy another car from this dealership. They made it easy, talk and signing paperwork. They made it easy, talk and signing paperwork. More
by amadinolf
November 27, 2024
Confusion when I arrived at the service area. I had to wait 30 mins for a service rep. They were so apologetic for the slow service that I can't give them anything but 5 stars. Everyone can ma I had to wait 30 mins for a service rep. They were so apologetic for the slow service that I can't give them anything but 5 stars. Everyone can make a mistake. To me the definition of customer service is when a company steps up and admits they made a mistake and makes sure all is taken care of from that point forward. Jessup did just that. More
by jhs0675
Employees Worked With
November 27, 2024
Nelson is a terrific salesman for Jessup Cadillac! He attended to every detail. All this was accomplished via email since I was out of town at the time. Cesar in finance took care of all the deta He attended to every detail. All this was accomplished via email since I was out of town at the time. Cesar in finance took care of all the details in a professional and helpful manner. More
by BLDITTMER
November 27, 2024
Attentive service and great energy in the store, everyone is friendly and helpful. Will definitely be back. is friendly and helpful. Will definitely be back. More
by esaxe
November 27, 2024
I was in the area, drop off and pick up was easy and quick for service. quick for service. More
by 1991jtrejo
Employees Worked With
November 27, 2024
Overall, I give Jessup AutoPlaza five stars, but it needs to improve it's telephone system. to improve it's telephone system. More
by 1eagle100
November 27, 2024
Always a pleasure working with the staff, and happy that all my service needs are taken care of with no delays. all my service needs are taken care of with no delays. More
by SIMONSALAS76
November 27, 2024
Evevyone very proffessional and helpful Carlos went above and beyond , we be love our car and are very happy and beyond , we be love our car and are very happy More
by vpittsteel
