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Jessup Auto Plaza
Cathedral City, CA
1,687 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,687 reviews
November 20, 2024
Great job. Work was performed promptly, as promised! word word word word word word word Work was performed promptly, as promised! word word word word word word word More
by Mcnagler
Verified CustomerEmployees Worked With
November 20, 2024
Stan was very professional and kept updating me with status of my car. We need more people like Stan. Keep up the good work Stan! status of my car. We need more people like Stan. Keep up the good work Stan! More
by fallizadeh
Employees Worked With
November 19, 2024
Good customer service, prompt and efficient. Happy that they keep thorough records of previous visits. Happy that they keep thorough records of previous visits. More
by lesterbg2012
November 19, 2024
Sean is the best! I always make sure to make my service appointments with Sean. I trust Sean because he makes sure necessary work is done and he does not try to upse I always make sure to make my service appointments with Sean. I trust Sean because he makes sure necessary work is done and he does not try to upsell me with unnecessary maintenance or repairs. More
by BobbyMatt
Employees Worked With
November 19, 2024
Outstanding. They made it a pleasure to buy a car Very efficient with our time and responsive. They made it a pleasure to buy a car Very efficient with our time and responsive. More
by Richard.Chesley
November 19, 2024
Generally pretty pleased -out of town failure fixed well and fast. My only complaint is their credit card policy - essentially they want cash for any payment - or they add a 3% surcharge to your bill. For and fast. My only complaint is their credit card policy - essentially they want cash for any payment - or they add a 3% surcharge to your bill. For a major repair this can add a substantial amount to the cost of a repair. I don't know of any other dealer that does this. More
by trmamm
Employees Worked With
November 19, 2024
Repair worked did not fix the problem. While it appeared that the fix corrected the issue it did not and now i am in yet another GMC dealership hoping they can fix it While it appeared that the fix corrected the issue it did not and now i am in yet another GMC dealership hoping they can fix it More
by mike.kennedy3
Employees Worked With
November 19, 2024
After confirming the service was under warranty the service writer completed the paperwork. The estimated 4 hour service was 7 hours and then I was presented with a $940.00 bill since the service wri service writer completed the paperwork. The estimated 4 hour service was 7 hours and then I was presented with a $940.00 bill since the service writer had incorrectly written it up and I had to wait until it was corrected. Finally they couldn’t find my truck and I had to walk the back lot myself to find it! Finally leaving the dealership in the dark for an hour and a half drive home in traffic! As a side note over the 7 hour wait when I would inquire for an update David seemed to have no idea who I was ? More
by pidawg1
November 19, 2024
This is the third or fourth vehicle I've gotten from Jessup - they are the best to work with. Jessup - they are the best to work with. More
by sassklsw
November 19, 2024
My husband and I both three cars from Jessup. Outstanding quality and service on every level. Outstanding quality and service on every level. More
by madj612
