Jessup Auto Plaza - Service Center

You can tell that Jessup has a deep and lasting footprint in this community by the way their employees treat the customers. Every employee is pleasant and seems to go the extra steps to make sure that visit in this community by the way their employees treat the customers. Every employee is pleasant and seems to go the extra steps to make sure that visitors are welcomed. I’m so happy to be a client! More

Payment policy is going to mean going to someone else. Extra fee for credit cards, will not take a company check. Who is going to walk in with $3,000+ cash. Debt cards lead to fraud. Company does not Extra fee for credit cards, will not take a company check. Who is going to walk in with $3,000+ cash. Debt cards lead to fraud. Company does not use debit cards. I am sure you take checks from your fleet customers. We are a small Calif. corporation. for 40+ years but only have 2 cars in our fleet. I am sure we can find a more friendly payment policy business to do future work.. And don't start me on the problem with the blind estimator in the body shop. More

David Anderson was very professional and courteous. Explained the process and what the technician was doing. Explained the process and what the technician was doing. More

Sean is always quick to fix a problem. He goes above and beyond to get my vehicle serviced quickly. He goes above and beyond to get my vehicle serviced quickly. More

Jessup is by far a superior dealership that always care about their customers. I have taken my vehicle there for two years and they are always efficient, reliable and professional. about their customers. I have taken my vehicle there for two years and they are always efficient, reliable and professional. More

Great service in beginning and car work but pick up was delayed for over 1/2 hr. delayed for over 1/2 hr. More

Leo in service took the car in and that process was good, took over 24 hours to hear back from him even though i tested the number he gave me. Once i heard back from him, communication was very good and he k took over 24 hours to hear back from him even though i tested the number he gave me. Once i heard back from him, communication was very good and he kept me informed every step of the way. More

Patrick Perez did a fantastic job of navigating us through the repair on our ‘23 Buick Avinir. Service couldn’t have been better. through the repair on our ‘23 Buick Avinir. Service couldn’t have been better. More

front desk team was great. I'm always having issues with the work being done on my truck. been a loyal customer for years, and I keep coming back for disappointment. this time I'm always having issues with the work being done on my truck. been a loyal customer for years, and I keep coming back for disappointment. this time around I found that I have a missing bolt that holds the cap to the rim that cover the lug nuts. the second cover was put on incorrectly leaving a gap in between the cap and the rim. now I will have to go back and have it fix. More

Leo was extremely professional, courteous and helpful to accommodate my situation. Lately he was the best service rep I had the fortune to deal with. Thank you accommodate my situation. Lately he was the best service rep I had the fortune to deal with. Thank you More