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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.6
1,171 Reviews

1,171 Reviews of Jessup Auto Plaza - Service Center

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June 26, 2025

they couldn’t look at my safety restraints because of my low battery or diagnose it do to that so xxxx my safety right More

by mr_valdez05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Excellent costumer service definitely I’ll recommend it and Leo es the best he take serious is work More

by hmigueve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Machuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

The people of Jessup make this dealership my preferred place to shop and get service More

by 003P.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Granillo and Stephanie Arroyo
June 25, 2025

My entire experience with Jessup Service was positive. It was super easy to make an appointment through the Cadillac app. When I arrived I was quickly greeted and checked in. I really liked that right More

by travelman_90069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Jessup makes it right! Thanks to Dave Anderson and the technical team for resolving an electrical issue on our new 2025 Equinox EV. More

by Coringham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessup Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Aguilar
June 25, 2025

Paytrick was knowledgeable and efficient and, consequently, I had a very positive experience at Jessup. It, also, was probably the shortest turnaround I've had for routine service. More

by rabucmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Mellisa was courteous and attentive. She made sure my concerns are taken cared of. She's excellent! More

by oryo.gumails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

We make the extra trek to Jessup despite a closer option because of their reliable service department. More

by chrisstrople
Recommend Dealer
Yes
Employees Worked With
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Leo was very helpful in scheduling my oil change on somewhat short notice and very pleasant to deal with More

by KGCOLBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Machuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Brandi, was amazing. She informed me a changes and cost. Extremely polite, professional and sought to assist me within her prevue. Great customer service. More

by ljj10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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