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Jim Butler Chevrolet

Fenton, MO

4.3
7,768 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,768 reviews

March 31, 2024

Great Experience from the Beginning! !! Jay was very informative, and, He goes above and beyond for his clients!!!! Also,I must mention TAra in Finace...she also went above and beyond to More

by BREN024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
Apr 03, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

March 30, 2024

The team that I worked with was awesome, I’ll definitely be a repeat customer at Jim Butler Chevrolet More

by JASHE1017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Texas Crowe
Apr 03, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

March 30, 2024

Great dealership, did not feel pressured, did everything possible to make the numbers work, I will be a lifetime customer, Dan Mann made buying an enjoyable experience More

by mike.welder2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan mann
Apr 03, 2024 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2024

Efficient, orgqnized, expert customer service. None better. Must remember, the dealer is always the best place for routine maintenence and repairs. More

by elfieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2024

Everyone at the dealership was friendly and helpful. We had a great experience at Jim Butler! More

by katiekoch1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 29, 2024

Our used car had several issues when it was towed to this facility They ended up having the car for three weeks before all issues were resolved Our temporary plates expired and we didn’t get the title in More

by ss67fastback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
L A/salesman. Chuck/service Crestwood
Apr 03, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

March 29, 2024

My oil change was completed in a timely manner and the service department was very easy to work with. More

by tjcarson63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

March 29, 2024

Some of the staff was awesome, i had many complaint about oil leakage of my car, clicking noise around tires, thumbing noise under hood mechanics never saw r heard anything when serviced, problem. take car t More

by cmwade1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dalton, sydney
Apr 03, 2024 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

March 29, 2024

I had a wonderful experience working with Jim Butler dealership along with my salesman Tyler Lang! Everyone was very helpful and efficient in the work they did! I love my 2024 Malibu!! More

by KINADYH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Lang
Apr 03, 2024 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We hope to see you soon!

March 28, 2024

Terrible experience and continues to get worse. I purchased a certified pre-owned vehicle in late Oct 2023. The vehicle's fluids were never filled and they did a very poor job of detailing the car More

by Btaff628
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Jim Butler Chevrolet responded

Hi, thank you for taking the time to leave us your honest feedback. Unfortunately, we have to ask that you remove this review, as it pertains to another location. This platform is specifically for the Fenton location, and you are referencing the Crestwood location. We are not one and the same. We are sister stores under the same parent company. We have forwarded your concerns to that location. Someone there should be reaching out to you regarding your concerns.

Mar 30, 2024 -

Btaff628 responded

I’m not removing this review. I also talked to Brad Sowers who is the president who was of absolute no help at all and brushed off my complaints. A complete joke. As well, employees listed for review are from the Crestwood location. So nice try but this review is staying put until my issues are dealt with to my satisfaction.

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