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Jim Butler Chevrolet
Fenton, MO
7,624 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,624 reviews
Verified Customer
December 10, 2023
We dropped off our Chevy on Tuesday Nov 21st before Thanksgiving to be serviced due to an electrical issue on the dash. We were advised upon dropping the car off that we would have the car back by the Thanksgiving to be serviced due to an electrical issue on the dash. We were advised upon dropping the car off that we would have the car back by the middle of the following week. However, a full week passed and still zero feedback from the service department or any resolution on the car (we left messages for both our advisor and the service manager during this time). The week that proceeded that, December 4th, we still did not have any updates nor resolution. Therefore we called the rental department to get a car until our Chevy was fixed. This alone seemed to be too much to ask despite our car having not being fixed for 2 weeks. Ultimately we got a rental car, but informed it was needed back 3 days later. Upon returning the car, we still did not have any firm date on when it would be fixed. The car was completely late on Friday December 8th after nearly 3 weeks in the shop. Throughout this whole process, we received little to no communication from the service department and was never informed of any delays. This will be the last time we use Jim Butler in Fenton for service or purchasing of a new vehicle. Completely below acceptable standards…stay away. More
by Nunyabusiness
Employees Worked With
Dalton
December 09, 2023
Great experience. Jed Hutchinson was a great salesman and helped Me through it all. Bob was also great! Jed Hutchinson was a great salesman and helped Me through it all. Bob was also great! More
by cjcoffey07
Employees Worked With
December 08, 2023
My salesman, Blake was fantastic; very helpful and very patient. Stacy was also very helpful and patient. patient. Stacy was also very helpful and patient. More
by bjdalavirasgsell
Employees Worked With
December 08, 2023
Everything was handled professionally the sales team was spot on with everything they did an amazing job getting me into a vehicle couldn’t be happier !! spot on with everything they did an amazing job getting me into a vehicle couldn’t be happier !! More
by DCOURTWRIGHT16
Employees Worked With
December 08, 2023
Great dealership. Provides the best service whenever I need. Thanks to thme for being there. Provides the best service whenever I need. Thanks to thme for being there. More
by brandel578
Employees Worked With
December 07, 2023
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by ANDREYCORTES1974
Employees Worked With
December 07, 2023
This was the worst car buying experience EVER! ! I would never recommend this place to anyone ! I would never recommend this place to anyone More
by tcconners0229
Employees Worked With
December 07, 2023
I love the attention and customer service that is given by the staff. I appreciate the business. by the staff. I appreciate the business. More
by travers.macklin
