Jim Butler Chevrolet

Took over 3 hour for a oil change and tire rotation, with an appointment. Knowing I was waiting with an appointment. Knowing I was waiting More

Adnan was great throughout the entire process. He kept us informed when anything changed and helped us through our first time car purchase. He kept us informed when anything changed and helped us through our first time car purchase. More

Robert did a great job moving us through the car-buying process quickly and efficiently. He listened to what features we wanted on a car and what we didn’t need, and gave us exactly what we were looking fo process quickly and efficiently. He listened to what features we wanted on a car and what we didn’t need, and gave us exactly what we were looking for at a fair price. More

Well directed help for traveler in area with breakdown! Executed repairs in sufficient time, to be on the road! Executed repairs in sufficient time, to be on the road! More

Almost 2 hours for a $110 oil change. Really not showing much appreciation for a customer. Not that you care but that was my last appointment. Really not showing much appreciation for a customer. Not that you care but that was my last appointment. More

Good service. Helpful employees. I was there 3 full hours. Still good job by all. Helpful employees. I was there 3 full hours. Still good job by all. More

Jim Butler, it was a great experience with wonderful People, they were Great and highly Professional, love Ian and Mike !! People, they were Great and highly Professional, love Ian and Mike !! More

It took us 1. 5 weeks to even get an appointment for my 1 year old car that was not driveable. We were told we couldn't have a rental, couldn't have a loaner, coul 5 weeks to even get an appointment for my 1 year old car that was not driveable. We were told we couldn't have a rental, couldn't have a loaner, couldn't get a tow. Nothing about the situation was easy at all. We called GM for a tow and it was at Jim Butler on Thursday 5/25. Our appointment was for 11:30 on 5/30. We called to see the status of our car and it wasn't even looked up yet. Wasn't hooked up to the diagnostics at all. We were told it would be Wednesday the 31st. We called a few times on the 31st and couldn't get ahold of our person we were supposed to be dealing with. We were finally told on the 31st when my husband went into the service department "weren't you told it would probably be 3-4 days?" Nope, sure weren't told that. We finally got the call that our car was hooked up to diagnostics on the 1st, but of course, they had to order the part so now we had to wait another day. Not sure why it doesn't make sense to hook up the diagnostics before so we aren't waiting another day. But what would I know. Our car was fixed on the 2nd. We paid our bill (for the oil change and tire rotation) that was $114. That seems a little absurd. After all of the issues we had I would think we could get some sort of customer satisfaction, 1/2 price oil change, detail, something?? No, we used our rewards and paid our bill. We will never be back. We have purchased 5 vehicles and leased 1 from this dealership and will never go back again. More

Everyone there were helpful, we appreciate everything that they did, to send us home,driving 2023 Chevy Trailblazer RS!! Thanx for all that all of you did ! I would recommend Jim Butler Chevrolet and R that they did, to send us home,driving 2023 Chevy Trailblazer RS!! Thanx for all that all of you did ! I would recommend Jim Butler Chevrolet and Robert Mason, to my friends. Thx,Again, Rita Politte-pappert More

Matt listened to what we were looking for and delivered! This is our 2nd purchase. This is our 2nd purchase. More