Jim Butler Chevrolet

Jim Butler does a Great job on servicing vehicles and customer service is outstanding! Thank you customer service is outstanding! Thank you More

Two and a half hours for what we had done is not good. You make an appointment to schedule your service and it seems it doesn't matter. A text or call would be great so I can make arangements so not to You make an appointment to schedule your service and it seems it doesn't matter. A text or call would be great so I can make arangements so not to sit in a waiting room. More

Horrible service. Set an appointment up two weeks in advance only to drop it off and have it sit for 7 days before anyone even looked at it. Took 29 days total. Wouldn Set an appointment up two weeks in advance only to drop it off and have it sit for 7 days before anyone even looked at it. Took 29 days total. Wouldn’t help me out on car rental. I will not recommend butler to anyone ever. I’ll be taking my business elsewhere from now on. More

Great service and friendly staff. We are always very well taken care of. Would definitely recommend. We are always very well taken care of. Would definitely recommend. More

Tyler was very patient and answered all of our questions. He was very nice to work with. He was very nice to work with. More

charged for services i did not ask for. needed to see if transmission covered only. needed to see if transmission covered only. More

This experience was way better than my first. I was in for an oil change and it was busy, and they were able to get me in and out within an hour and a half. Great customer service. Also, they a I was in for an oil change and it was busy, and they were able to get me in and out within an hour and a half. Great customer service. Also, they actually fit me into the schedule that day. There actually weren’t any openings, but they made it happen. Thank you! More

Called for appointment 3-1/2 weeks ahead of time for oil change, tire rotation and to correct a "Shift to Park Error". Was not told at the time of making the appointment that they will need to car on site f change, tire rotation and to correct a "Shift to Park Error". Was not told at the time of making the appointment that they will need to car on site for 3-5 days to diagnose and fix the "Shift to Park" error. Found out on day of appointment. Training issue with service staff answering calls and making appointments. Technician did not check air pressure in the tires during the tire rotation. Same tire showed less pressure after rotation as before rotation. Making me think did they rotate the tires. need to tell technicians to check the air pressure in all tires when doing a tire rotation. Rest of appointment was fine, normal wait time. Cashier staff was pleasant and efficient. More

It took 2 1/2 hours to do a tire rotation, oil change, and fuel induction service. I made an appointment over amonth ago and figured about an hour wait. A call or text explaining the ;ong wait I could h and fuel induction service. I made an appointment over amonth ago and figured about an hour wait. A call or text explaining the ;ong wait I could have had someone to pick me up and came back later. 2 1/2 hours waiting was totally uncalled for!!!! More

Very kind and helpful to accommodate my need in an emergency. The diagnosis was fair and up front to me so I could make a good decision and have the repair done promptly! emergency. The diagnosis was fair and up front to me so I could make a good decision and have the repair done promptly! More