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Jim Butler Chevrolet

Fenton, MO

4.3
7,627 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,627 reviews

February 22, 2023

Great staff but perhaps misunderstood what I requested to check front end because of rattling. Still have same issue. More

by Thesaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. If you are still having the same concerns, please don't hesitate to bring your vehicle back to us.

February 22, 2023

I’ve e used this dealer for several years now and my experience has always been great buying and service. More

by rtchallenger426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

February 21, 2023

Very good until had vehicle three days then 3 weeks in shop the out 3 days in for another week and tthe drive out tag went out by that time no offer to replace it not cool More

by spencerbrenda571
Recommend Dealer
No
Employees Worked With
Sowers
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your purchase didn't live up to your expectations. In Missouri is it illegal to replace a temporary tag once it has expired. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

February 21, 2023

Ivan do the most amazing job. I xame looking for a vehicle and go one even though it was the vehicle I want but I got what I came for. Thanks! More

by MSCFLOGAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We can't wait to see you again, have a great day.

February 21, 2023

Purchased 2022 Chevy Silverado. Fuzz and Tara was a delight to work with. Will definitely be back. More

by mike.weissenbach198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
Mar 15, 2023 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

February 21, 2023

Very helpful folks, they all seem knowledgeable. Always try to get my vehicle in quickly. More

by nickbrodeur02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

February 20, 2023

They will listen to what you want in the vehicle and go over the options. If they don’t have it on their lot they will do everything they can to get you the vehicle your are wanting. More

by TARAJAMISON02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi there! We're so happy we were able to help you out! We're looking forward to your next visit with us!

February 19, 2023

Very personable associates, informative and not pushy! They took their time and explained everything. Speedy sales process that I appreciated. More

by qsmoke1911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roussin
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi there, thank you; we appreciate your feedback! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

February 18, 2023

vehicle was finished as promised. they always call before they do anything so that's good. More

by fswright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton, Service
Mar 15, 2023 -

Jim Butler Chevrolet responded

Hi there, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 18, 2023

Price, Sales, Finance areas were all good and worthy. Either their porters, or a previous dealership's porters need a lesson or to relearn how to do a pre-delivery wash. The entire truck was covered in s More

by jlmann1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

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