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Jim Butler Chevrolet

Fenton, MO

4.3
7,705 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,705 reviews

November 24, 2022

Excellent dealership. Mike Collins was excellent with the sale. Stacey Thornton was excellent with the financing. More

by rlouisk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thank you for taking the time to tell us about your visit. We are always here with the same great service the next time you need us!

November 24, 2022

Friendly, helpful will return for future vehicle. Stacy Jr was very professional and honest. Will recommend to family and friends. More

by rthompson66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
Nov 25, 2022 -

Jim Butler Chevrolet responded

Your recommendation means so much to us and we’re happy to have earned it. Thank you again for taking the time to let the word know about your positive experience.

November 24, 2022

Chris the technician was very helpful and accommodating. Little longer wait than expected but got everything completed. Nice waiting room! Thanks, More

by redtopranch48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. Your satisfaction is very important to us. We hope to be of service to you in the future.

November 24, 2022

They were helpful in helping us find the truck we had been looking for over a year. They stayed late to get us approved so we could drive it home. More

by quazy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Vawter
Nov 25, 2022 -

Jim Butler Chevrolet responded

Congratulations on you new vehicle! Our team works hard to work with your budget and get you the best deal. We’re always here with the same great service the next time you need us.

November 23, 2022

Where to start…it’s fun buying a new vehicle and having to clean it yourself. The vehicle I purchased was filthy inside and out, with major smoke build up/burn holes. Not to mention finding a marijuana pip More

by nathanss1986
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bill "Fuzz" Steinlage
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that this experience did not live up to your expectations. I will be sure to speak with the sales manager regarding your concerns. Has your vehicle been taken care of? If not please reach out to me directly at toden@jimbutlerchevroelt.com to further discuss your concerns and solutions.

November 23, 2022

Jim Butler is a clean facility. My previous visit I got a oil change & tire rotation. I didn't receive my point inspection that comes with that. Overall I was not satisfied with thi More

by unclebub_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that you were not satisfied with your visit. I had your multi point inspections emailed to you using the email we have on file. We hope that our efforts to improve are evident in future visits. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

November 23, 2022

Honest reliable service and very friendly staff! Oil change, tire rotation and air cabin filter. Reasonable price. More

by farmoffive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill, Melissa Perez, Gene Wondell
Nov 25, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We are glad that your experience lived up to your expectations. We hope to be of service to you in the future. Take care!

November 23, 2022

Nice selection of cars to choose from. Web page very usefull and provided actual pricing. More

by Cleesemann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Jim Butler Chevrolet responded

Thank you for the wonderful feedback! Please don’t hesitate if there’s anything else that we can to for you.

November 23, 2022

If I get any more requests for reviews after ANYTHING. I will not purchase another GM vehicle, nor will I ever step foot in a GM dealership again. TO BE CLEAR, Jim Butler Chevrolet was fantastic. GM, ho More

by jbpref15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again, even if you don't buy GM products, we sale others!

November 23, 2022

Matt is the reason I came back he did everything to find the truck that I wanted he does great work to make his customers happy. And he was a great help getting my wife her Equinox and any time she has a q More

by mikeholder21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. Thanks for highlighting some of our staff who helped make this such a great experience! We're always here with the same great service whenever you need service or another vehicle!

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