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Jim Butler Chevrolet

Fenton, MO

4.3
7,704 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,704 reviews

November 09, 2022

it was ok but the service writer seemed very curt and snippy i guess he was having a bad day but by the end of the day he was fine and i appreciate david w. for being a great shuttle driver More

by matthewponder08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2022

Everybody I worked with was very kind and patient. Also very helpful. I will always go back if I ever need to buy or trade another car. Bryan and Tony Palmer are your guys if you want honest good peop More

by tfowler0524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Palmer, Stacey Thornton, Jr.
Nov 09, 2022 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we did. We sincerely value your business and look forward to your next visit!

November 08, 2022

I called several dealerships looking for my dream car. I had specific details as to what accessories I wanted to have. After searching several places Jim Butler had my car in stock and at the asking price More

by bucknerlashanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Johnson, Robert Mason
Nov 09, 2022 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

November 07, 2022

Quick and easy sale. We were in and out in under 3 hours start to finish, including a test drive. More

by katie5426
Recommend Dealer
Yes
Employees Worked With
Tara Lavin, Scott Johnson, Justin Willis
Nov 09, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! We're so glad that we were able to go above and beyond your expectations! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

November 07, 2022

Kim H was great! It took a longer time for my oil change due to getting a filter. Kim is excellent keeping me updated! Thx More

by cbrewer777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

November 05, 2022

Everyone was very knowledgeable about the car i was wanting to order and very helpful during my transaction. Was a pleasure to do business with More

by myname805
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gaulden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2022

Questions answered on some products No pressure or sales pitch. No surprise at cashier. Pleasant experience. More

by jagcardsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley (111)
Nov 08, 2022 -

Jim Butler Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 05, 2022

It took way to long to finish deal we tried to go eat and said we would come back I am diabetic and have to eat I guess they thought I was going to leave were pretty aggravated over that More

by stst59
Recommend Dealer
Yes
Employees Worked With
Brian Ries
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. I will be sure to speak with the sales manager regarding your concerns. If you wish to further discuss your experience, please reach out to me directly at toden@jimbutlerchevrolet.com.

Nov 10, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 04, 2022

Kim was great. My Sky (orphan) was treated like royalty--- Service did as promised. (took off fender to replace battery/found missing cap/hooked up "tender cord". More

by BBUXBAUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback! I looks like we were able to live up to your expectations but only received one star. If we did not live up to your expectations and would like to further discuss your experience, please reach out to me directly at toden@jimbutlerchevrolet.com.

November 04, 2022

Way too many texts & emails trying to get me to purchase a vehicle AFTER l already purchased one. More

by ulmgemini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Chris Brinley, Robert Mason, Jen Vawter, Lindsey Chaney
Nov 09, 2022 -

Jim Butler Chevrolet responded

Congrats on your new vehicle! We apologize that this is happening. I will make notes in our system. If you wish to further discuss your visit, please reach out to me directly at toden@jimbutlerchevrolet.com.

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