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Jim Butler Chevrolet
Fenton, MO
7,684 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,684 reviews
February 02, 2025
After waiting three weeks for an appointment to have my vehicle, that I purchased from Jim Butler to be serviced. I was contacted that day to confirm my concerns. I was told they were running behind and it vehicle, that I purchased from Jim Butler to be serviced. I was contacted that day to confirm my concerns. I was told they were running behind and it could be two or three days before they would have a diagnostic plan. After seven days I called back and left two messages. The next day I called back and left another message. Couple hours later I got a call letting me know they did have to replace some parts and even though I have the extended warranty which gives me a rental car, there were none available so they would call me when the vehicle was ready. One week later I got a call to come get my vehicle. Two weeks of finding a ride is not pleasant. This has got to be a serious issue with this dealership. More
by royboyjjj
Verified CustomerEmployees Worked With
Bill
February 01, 2025
Dealership was great very helpful took care of me very well would recommend dealership to all my friends well would recommend dealership to all my friends More
by donbakerpods
January 31, 2025
Very kind & courteous staff! Always feel welcome! Great atmosphere to sit and wait!! Very helpful! Always feel welcome! Great atmosphere to sit and wait!! Very helpful! More
by cynsanch1
January 31, 2025
Get a 5 service was good time waiting not so good. Yet still get a five star Yet still get a five star More
by rccduncan
Employees Worked With
January 31, 2025
It is always a positive experience when I bring vehicles in for Service. Kayla works with me and is a huge reason that we use Butler Chevrolet for my service. in for Service. Kayla works with me and is a huge reason that we use Butler Chevrolet for my service. More
by eric.needham
Employees Worked With
Kayla Merrick
January 30, 2025
Kim was great. I was disappointed how bad you guys tried to rip me off with service costs after buying multiple brand new vehicles. You have finally pushed me over I was disappointed how bad you guys tried to rip me off with service costs after buying multiple brand new vehicles. You have finally pushed me over the edge to Ford :) More
by nickcuchetti
Employees Worked With
January 30, 2025
Matt and the team make the buying process very simple. Bob in Finance was very thorough on all of the aftermarket warranty option. Bob in Finance was very thorough on all of the aftermarket warranty option. More
by gerrye0
January 30, 2025
Very helpful and informative. We reached a deal relatively seamlessly. Mike was a huge help. We reached a deal relatively seamlessly. Mike was a huge help. More
by JAKE.DANIEL.RILEY
Employees Worked With
January 30, 2025
Awesome experience with the salesman and also with the finance department. I would highly recommend. finance department. I would highly recommend. More
by ghufnagel
Employees Worked With
