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Jim Butler Chevrolet

Fenton, MO

4.3
7,705 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,705 reviews

June 14, 2022

Very friendly and helpful Stacy was very good in explaining everything about the paper work. More

by ericwhaley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2022

I was very happy with the the experience. Jim Butler Chevrolet is wonderful to deal with. This is are 2nd new car and we will go back. And also a Big thank you to Wilcox and TJ. More

by Cindy Hopple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Jun 14, 2022 -

Jim Butler Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

June 14, 2022

I was very happy with my experience with Jim Butler Chevrolet. This is are 2nd new car we have bought and I couldn't be more happy with everything. Shout out to Wilcox and TJ. More

by Cindy Hopple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilcox Yorama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Jun 14, 2022 -

Jim Butler Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Jun 14, 2022 -

Cindy Hopple responded

Thank you again. We will be seeing you again. Thanks to the whole team. You guys are amazing

June 14, 2022

Jim Butler Chevrolet was one of the best dealer experiences I’ve ever had. The people were all easy to talk to and everything was done in a timely fashion. More

by taylor.robinson2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 14, 2022

Our sales person Justin Willis was phenomenal, as well as Tara in finances. Because of them I’d recommend to anyone!! More

by mikeyadig70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara, Justin Willis
Jun 16, 2022 -

Jim Butler Chevrolet responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

June 13, 2022

I sat in the pull in lane for customer service for 15 minutes. A customer service person looked out at me multiple times and just ignored that I was there. There was only one car in there and no one was More

by BRODBECK4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback. We apologize that your visit didn't live up to your expectations. During my investigation I learned that we did hit the curb while parking your vehicle after the service. We would like for you to send us a picture of the damages so that we may have it repaired. We apologize that you feel that the salesman jumped in front of you in line. After reviewing the tape he was on the cashier's carpet as you were just opening the door to the waiting area. We apologize that you waited so long in your vehicle but our staff was extremely busy and the personnel that passed you were not customer service reps. They were drivers and service techs. Please send the picture and any questions or concerns to me directly at toden@jimbutlerchevrolet.com.

June 13, 2022

Jim Butler Chevrolet in Fenton continues to deliver stellar service from their stable and professional staff! I recently upgraded my 2020 Bolt EV to a 2022 Bolt EUV working with Chris Saettele as my pr More

by LEAFDriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Schneider, Scott Johnson
Jun 13, 2022 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. Thanks for highlighting some of our staff who helped make this such a great experience! We're always here with the same great service whenever you need service or another vehicle!

June 12, 2022

I feel it took a long time to get a response regarding the results of the diagnostic test. The price for the repairs were outrageous. More

by davesbigbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 14, 2022 -

Jim Butler Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

June 12, 2022

Set appointment,takes 5 hours for a oil change😕Otherwise everything else was fine😊we’ll be back More

by bethharton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson, Gene Wondell
Jun 13, 2022 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave your feedback Your appointment time is set aside for you to speak with your advisor not to haver your service done. We are diligently working to improve on our customer wait times. During my investigation I learned that you added an air filter to your service which adds to your service time. We do apologize that your visit took so long and we truly value your business.

June 11, 2022

Tony Palmer was super friendly and listened to my needs. He found a car that will is budget friendly More

by beautiful4himmarykay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brinley
Jun 13, 2022 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

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