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Jim Butler Chevrolet

Fenton, MO

4.3
7,678 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,678 reviews

May 21, 2022

The sales man was helpful, not pushy. Did not try to steer me to a higher price car. He worked with me to find the car I wanted. I had some problems with the car. Took it in, they cou More

by STEADYEDDIE1280
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Chaney
May 23, 2022 -

Jim Butler Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2022

Andrew went out of his way to help me find exactly what I was looking for. He was very helpful, knowledgeable and patient. I highly recommend him and the Jim Butler dealership. More

by mschofield111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Schofield
May 25, 2022 -

Jim Butler Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Butler Chevrolet, INC.. Thanks for the recommendation, and have an amazing day!

May 21, 2022

Everyone was extremely professional and helpful. I had my children with me, and the staff were very patient and also helped in trying to keep my boys entertained during the car buying process. The More

by LEUHLS15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Butler Chevrolet, INC.! We look forward to your next visit! Take care!

May 21, 2022

I have always received excellent service from Jim Butler Chevrolet. This is the 5th vehicle that I have purchased from them and have never had any problems in taking my vehicle there for service. Their serv More

by dianelinck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Melissa Perez, Mike Johnson
May 25, 2022 -

Jim Butler Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

May 20, 2022

Great service and people to work with to help you understand everything that your getting especially for a reasonable price! More

by jen030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Thornton, Jr.
May 20, 2022 -

Jim Butler Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

May 20, 2022

There was a major lack of communication. After receiving my car back, there has been a horrible smell inside. Paid almost 5,000 for a repair and was quoted additional $1100 for an additional More

by shordae84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather, Kayla
May 20, 2022 -

Jim Butler Chevrolet responded

Thanks for taking the time to leave your feedback. I'm a bit confused because during my investigation of your concerns I learned that we spoke to you multiple times a day, multiple times a week. No one in my BDC nor my service advisors recall speaking to you about a smell. Our diagnostic fee is $165 and we wouldn't charge you that much just to investigate a smell. It is my understanding that our staff treated you with the utmost respect and provided you with great service. If you can please clarify these conflicting details (were we speaking to a significant other, confirm your phone number, etc.) it would be greatly appreciated. You can reply to me directly at toden@jimbutlerchevrolet.com.

May 20, 2022

Andrew was very helpful in finding out new car. He was quick and efficient. I would recommend seeing him! More

by aust.gibson573
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Schofield , Alex Cox
May 23, 2022 -

Jim Butler Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andrew here at Jim Butler Chevrolet, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2022

Great service, Longtime customer of Jim Butler. The service writer did an excellent job. No problems. More

by jwiesehan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Jim Butler Chevrolet responded

Hi there, your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 20, 2022

I feel that you guys gave really great service and everybody was super courteous and helpful More

by gg0854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
May 23, 2022 -

Jim Butler Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2022

Salesman was great, very helpful but thought the lady trying to sell us the extra stuff was a little pushy. Overall great experience though More

by trautbob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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