Jim Butler Chevrolet

I have been buying cars and using the service department for over 20 years, and have rarely had an issue. However, my last service visit was not good. It started fine but did not end well. I was told by my for over 20 years, and have rarely had an issue. However, my last service visit was not good. It started fine but did not end well. I was told by my service rep that they were wrapping up my truck. I waited 30 minutes and did not hear. I ask the cashier but she did not have any paperwork. I looked for the service rep and did not see them. I then texted through the auto mated system and did not get a response. I then asked the cashier again. She found the paperwork on someone's desk that was on a warranty call. She then took care of everything. I went back out to get my keys and 4 other workers were sitting at their kiosks. No one asked to help as they continued in a non-work related conversation. After waiting a short period, I went in and the cashier got my keys. She was very helpful. More

Had a great experience with an amazing sales man Brian Hampe he was awesome. He was very knowledgeable about the Equinox EV. Probably would not have bought it if it wasn’t for him. Hampe he was awesome. He was very knowledgeable about the Equinox EV. Probably would not have bought it if it wasn’t for him. More

I don’t get the issue fixed. Awaiting a call back so the issue can be resolved. Awaiting a call back so the issue can be resolved. More

Wyatt was fast, knowledgeable, and professional. I appreciated the attention he gave me even though he had multiple things going on at once. I appreciated the attention he gave me even though he had multiple things going on at once. More

Ryan was extremely courteous and helpful. Yes he was , yes he was , yes he was.Thanks. Yes he was , yes he was , yes he was.Thanks. More

I love Jim Butler Chevrolet! They got me in the very next day and was able to order a rare battery for my bolt and had me back on the road the same day! They got me in the very next day and was able to order a rare battery for my bolt and had me back on the road the same day! More

I was able to complete this deal, including a trade from Florida. It was a simple process and Matt made it very easy. Florida. It was a simple process and Matt made it very easy. More

The service here is terrible I highly regret buying a car from you guys every time I need service it takes more than a week to even get the car diagnosed, then I can’t even get the problem fixed and I have t from you guys every time I need service it takes more than a week to even get the car diagnosed, then I can’t even get the problem fixed and I have to wait half a month to bring it in just to see what the problem is. To say this dealership is terrible is an understatement. More

Professional, knowledgeable, informative. This is our second suv that we have purchased from Jim Butller and have been very satisfied with the handling of our purchases, service department, This is our second suv that we have purchased from Jim Butller and have been very satisfied with the handling of our purchases, service department, salles staff have all been exceptional. More

I have been coming to Jim Butler dealerships for 27 years now. Friendly service and integrity! now. Friendly service and integrity! More