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Jim Butler Chevrolet

Fenton, MO

4.3
7,683 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,683 reviews

June 10, 2020

Easy to speak with and very knowledgeable on their Chevrolet products. Buying process was smooth, easy and fast. Highly recommend the Jim Butler Family! Thank you! More

by adamhayes83
Recommend Dealer
Yes
Employees Worked With
John Zensen
Jun 10, 2020 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer service, great deals, and great vehicles for your visit. We’re always here to help in any way we can. Thanks for the love!

June 09, 2020

Great Service Went great. No complaints.easy to work with. Appreciate the ease of having them pick up and return my vehicle to work. Also I liked Mike showed up wea More

by sue w
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jun 09, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

June 09, 2020

Sales People make the biggest differenc , Go FUZZ I was pre- approved through Scott Credit Union, I found two Audi's that I was considering... the two cars were basically the same down to the color.. More

by Carl Anderson
Recommend Dealer
No
Employees Worked With
Doug Darr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Jun 11, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business, Carl. We're so glad everything went great with Fuzz, but we're very sorry to hear that the great experience didn't follow through to the Finance Department. We have shared your feedback with the Finance Director so he is aware of the way your financing experience went with us. The wait you experience and not having enough communication about what we require for financing and why we need it, was not up to our standards. If you would like to discuss further, please feel free to reach out to our Customer Experience Manager, Theresa, at theresa@jimbutlerchevrolet.com.

June 09, 2020

Great place to buy a car. No pressure sales. We will continue to purchase our cars from Butler. Best sales people, best service. No better place to go to purchase a vehicle. More

by pms66cms68
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Kuhn
Jun 09, 2020 -

Jim Butler Chevrolet responded

Thank you for your kind words and your business! We work very hard to make sure we offer the best deals in the best possible environment and we're glad we were able to hit the mark for your visit with us! Congratulations on your new vehicle and we look forward to working with you again!

June 08, 2020

Fantastic - They found the perfect vehicle for us! They went out of their way to find the absolute perfect vehicle that we were looking for! Due to COVID-19, inventory was down, so they searched and f More

by ken93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Marshall, Jon Burke
Jun 08, 2020 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your positive feedback! We’re very glad to hear that Jon was able to ensure that you had such a great experience with us. We hope you enjoy your new Blazer for many years to come!

June 08, 2020

Brett Estes was our salesman. My husband and I would recommend him to everyone that need a new truck or car! He went above and beyond for us! More

by Jess
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks, Brett Estes
Jun 08, 2020 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

June 08, 2020

Paint and Interior Seal The Staff was professional and super quick. The car was done within the day I brought it up for service. Very pleased!!! Car looks Great!!!! More

by davems172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zensen
Jun 08, 2020 -

Jim Butler Chevrolet responded

Thanks for your kind feedback! We're glad to hear that you had a fast and easy experience with us! See you next time!

June 08, 2020

The people at Jim Butler Chevrolet were friendly, courteous, and very helpful. I liked that there was a relaxed and friendly atmosphere. I will recommend my friends and family to go there. More

by iowahawkeyes.8pool@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Lavin and Kelly Smith
Jun 08, 2020 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

June 08, 2020

pj was great very kind. finance lady was really rude kept rolling her eyes. I didn't see her name on the list I think It was Lindsey but in not sure. More

by garysamzac25
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Stroisch
Jun 08, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback, Gary. We're sorry to hear that your finance manager didn't provide the level of customer service that we strive to provide. We're glad PJ took care of you, though! We will speak with the woman who did your financing and our management team. We hope you enjoy your new vehicle for many years to come!

June 07, 2020

Very happy with my experience with the dealership both sales and financial people were great. I would purchase another vehicle from them. Only one small problem with the lot very cramped More

by CRBRUCE77
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jelly roussin
Jun 08, 2020 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again!

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