Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,683 Reviews
Contact Dealership

759 Gravois Bluffs Blvd

Fenton, MO

63026

Directions

By Type

Showing 7,683 reviews

May 18, 2025

I dropped the car off before I left for vacation. IT got done and they let me keep the car there until I came back. More

by bigrok33
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

May 16, 2025

I have always received great service at Jim Butler and this is why I continue to service my vehicle there. More

by Ltucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2025 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

May 16, 2025

Kim is the service department was very friendly and helpful. I will be returning for sure. More

by RJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin sold me the Truck
Report | Print
May 19, 2025 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 16, 2025

We dropped our car off on a Sunday evening to have a "shift to park" message checked. It turned out our car needed a new "shift to park" sensor. It too 9 days to do this!! 7 weekdays. Unacceptable. More

by Paul and Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your review. We apologize that your experience did not live up to your expectations. It appears that your vehicle was waiting on parts. Your repair order states that Jim Butler Chevrolet is not responsible for unavailable parts. If you wish to further discuss your experience, please reach out to our service manager directly at 636-717-2790.

May 16, 2025

Our experience was very pleasant, the guys we dealt with were excellent and knew their jobs well ( Michael, Tj & I'm sorry I don't remember the guys name we signed paperwork with). They explained everything More

by mamad545
Recommend Dealer
Yes
Employees Worked With
Tj Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Taylor
Report | Print
May 19, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 14, 2025

Very pleasant experience , prompt service and was finished ahead of time. Planning to return the next time. More

by imaamx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 14, 2025

Tony Palmer was great! My kind of salesman. No pressure, friendly and down to earth. More

by ddmollering
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

May 12, 2025

Pleasant and kind. Very conscientious and professional! Seems to enjoy her job and cheerful with customers. More

by janrobison1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Mann
Report | Print
May 15, 2025 -

Jim Butler Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

May 11, 2025

I would not go anywhere else,. Jim Butler Chevrolet is the best In the business. Bill Timmons and Kim in service are the reason I continue to have my vehicles serviced at Jim Butle More

by Burtons703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Timmons
Report | Print
May 14, 2025 -

Jim Butler Chevrolet responded

Thank you for choosing Jim Butler Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

May 11, 2025

Have a loaner the first time second time had to come up with one once they said they fixed the truck we got there. I turned the key on and everything was the same as before. Not happy don't have time to ke More

by randycrocker52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. I will have our service manager reach out to you regarding your concern. We truly hope that we can regain your trust and resolve your service concern.

1
...
4
5
6
...
769