Jim Butler Chevrolet
Fenton, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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My 2024 Chevy Silverado 1500 LTZ Duramax $65,000 truck purchased in March with approx. 900 miles in April had a check engine light on. It had to do with DEF injector and warned truck shutdown would occur purchased in March with approx. 900 miles in April had a check engine light on. It had to do with DEF injector and warned truck shutdown would occur if not serviced immediately. It took a week to get in with a loaner/Rental. Then took another week to get done. In may the check engine light came on again with the exact same P2054 code for DEF. Took over 3 more weeks and a dozen phone calls to GM(case opened) and dealer, and many hours and my own research given to them explaining the software fix needed. It took a few hours for the fix and 1 overnight stay for a 50+ miles test drive and then it was released. No loaner/Rental supplied even though promised. The dealer service dropped the ball even leaving my truck sit all afternoon without a call it was done. The ticket is still open in case it fails again. There is much much more details of this saga if needed. I had server loss of time and indirect expense due to this. It's too bad GM and the dealer are not more interested in their customers. They could learn a lot to improve. Overall an F and 0 Stars. Not my family and large network of friends and associates....they are being informed and to not buy GM and the dealer. I'm looking elsewhere from here. And doing these Surveys with details take more time. Lose/Lose. More
Great to do business with. Great experience from start to finish. From sales to finance everybody was helpful. Great experience from start to finish. From sales to finance everybody was helpful. More
Excellent service The staff Very professional. Will recommend family members and friends. I know my next visit will be the same. Will recommend family members and friends. I know my next visit will be the same. More
Kim, our Service Advisor kept us up-dated on a regular basis. We knew we were not forgotten. Jim Butler dealership kept the car and did the required warranted work. The fact that this "part" was on "na basis. We knew we were not forgotten. Jim Butler dealership kept the car and did the required warranted work. The fact that this "part" was on "national back order" for a 2023 vehicle speaks "bad" for Chevrolet. The fact that we were consistently informed, and the part was obtained speaks very well for Jim Butler dealership. More
Exceptional service, very professional customer service. Staff was incredibly helpful, knowledgeable and kind. We will definitely come back for our next vehicle purchase and recommend with our family and fr Staff was incredibly helpful, knowledgeable and kind. We will definitely come back for our next vehicle purchase and recommend with our family and friends. More
This was my second financed purchased when I was able to deal with Stacey. He's very polite and knows his stuff! deal with Stacey. He's very polite and knows his stuff! More
The best and the easiest buying experience I have ever had. Blake Lewis is an asset to the company. He answered all our questions and was very patient as we picked the perfect truck. Thanks, Blake and tha had. Blake Lewis is an asset to the company. He answered all our questions and was very patient as we picked the perfect truck. Thanks, Blake and thank you Jim Butler Chevrolet.! I will truly recommend Jim Butler Chevrolet to all of my friends and family who are looking for a new vehicle and the best part is they are ChevroletS!! More
I've been a Ford owner for many, many years, but they value, style and size of the 2024 Chevy Trax really changed my mind! I really love my new Chevy! My sales man, Adnan Kahvedzi, was excellent. value, style and size of the 2024 Chevy Trax really changed my mind! I really love my new Chevy! My sales man, Adnan Kahvedzi, was excellent. More