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Jim Butler Chevrolet

Fenton, MO

4.3
7,661 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,661 reviews

October 10, 2019

New car Robert Mason was amazing, he was the salesman. I hope to buy a Vett from him soon, i purchased a 2019 Siverado. Stacey in fiance was friendly, no pr More

by js5440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mason
Oct 11, 2019 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

October 09, 2019

oil change and tire rotation Didn’t have a appointment but I was able to get my work done in less than two hours. Very professional and very friendly . Would take my car back in More

by csevfd35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Oct 09, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

October 09, 2019

2020 MALIBU Very nice guy, but needs to work on keeping in touch. love the car had it 3 weeks been in the shop for 1 of those! More

by jack2004bigdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gray
Oct 10, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business! We're glad you love your new Malibu! We'll make sure to speak with Mike about better follow up. We hope you love your new Malibu for many years to come!

October 08, 2019

awesome! They are timely curtious clean overall great job. Exactly why I go back. What else can I say! I’m totally satisfied with sales and service provided! More

by Herb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gray, Melissa Perez, Mike Johnson
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your visits with us! Hope to see you again in the future!

October 08, 2019

Awesome Service! I went in with what I wanted and within a coup of hours I drive off with it! I’m loving my Chevy Trax thanks Zack for the awesome service! More

by michler1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Knott
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thanks for your kind feedback! We're glad to hear that you had a fast and easy experience with us! We're always here to help!

October 08, 2019

Great service Worked with Scott Johnson and he was great. Answered all questions quickly, didn’t mess around and found exactly what I wanted. Highly recommend thi More

by sparkymw92002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Oct 08, 2019 -

Jim Butler Chevrolet responded

That's great to hear! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

October 08, 2019

Great service Worked with Tony and got the vehicle I wanted with no hassle on my trade in. Wouldn’t hesitate to go back in the future. Pleasant experience overall. More

by abradley2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thank you for your 5-star review!! We sincerely appreciate your feedback and your business. Welcome to the Jim Butler family!

October 08, 2019

Great. He was quick and helpful during the process. Kept me informed of what was going on and what needed to done. Did need more info about how long it was g More

by kat511m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

October 08, 2019

Oil change and dashboard review The oil change and tire rotation was very professionally done. But when the truck was transferred to whom ever reviewed the scratch in the dashboard. More

by bruce.willard1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Marshall, David Wucher
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us, Bruce. We're glad our sales department is covering the cost of the scratch on your dashboard. We do apologize that our technician or drivers didn't return your AC and radio to the settings it came in with. The 44 minutes on your truck was likely from your truck running during some of the services performed, as only 1 mile was put on your vehicle during the visit. If you would like to discuss further, please feel free to reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

October 08, 2019

Long wait for service even though I had an appointment Was told it would take 90 minutes for oil change, tire rotation and software fix for a recall. It took two and half hours. Waiting area is nice and co More

by fourofus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business! We're sorry for the miscommunication regarding the wait time on your visit. Normally the 90 minute wait time is for the oil change and tire rotation alone, not including the recall. We will make sure to note this with your Service Advisor to make sure communication is more clear in the future. We hope your future visits with us will go faster!

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