Jim Butler Chevrolet

Warranty work I called a month prior to make sure supplies were in before I dropped my car off. 2 days after i dropped it off They called and told me they needed t I called a month prior to make sure supplies were in before I dropped my car off. 2 days after i dropped it off They called and told me they needed to order parts and it would be a week before the parts would be in. 2 after that they called and asked me to drop off my car but I never did pick it up. Several days later I called and i was told it would be ready in 2 days. I called back a few days Later and they said Someone would call me later that day. The next day I called when I never received a call and magically the car was done 15 mins prior. The headliner that was fixed still has imperfections. More

Like the service Great service just takes too long. Have purchased 3 trucks in the last 4 years, would think service would be fairly fast just once. Not holding my bre Great service just takes too long. Have purchased 3 trucks in the last 4 years, would think service would be fairly fast just once. Not holding my breath. More

Recall fix. Bill Timmons bent over backwards to help us by staying late one night when our Malibu we just picked up after recall service had to be returned due to Bill Timmons bent over backwards to help us by staying late one night when our Malibu we just picked up after recall service had to be returned due to a check engine light and low power mode activation occurring. NO fault of Jim Butler. Recall was repaired per recall notice, but it did not fix the problem which continued an 1/2 hour later after pick-up. Car returned that evening and repaired with a new ECM being installed. Bill and Matt Vallee were there for us the whole time.and helped expedite repairs, Matt Vallee who sold us the Malibu in May also made sure everything was repaired at no expense. We've purchased 3 vehicles from Matt Vallee (Jim Butler) and will return. More

Always on point I have had my vehie serviced at Jim Butler Chevrolet multiple times and they do the job right I highly recommend the dealership and staff I have had my vehie serviced at Jim Butler Chevrolet multiple times and they do the job right I highly recommend the dealership and staff More

Car Repair Everyone is always nice and helpful when I bring my car in for service . Nice waiting area to keep you comfortable while waiting for your vehicle Everyone is always nice and helpful when I bring my car in for service . Nice waiting area to keep you comfortable while waiting for your vehicle More

Refocus Overall above average, but two challenges occurred during my visit. I was forced to bring the vehicle back the next day due to a message on my displa Overall above average, but two challenges occurred during my visit. I was forced to bring the vehicle back the next day due to a message on my display panel for diesel exhaust fluid and the male (Doug?) that accepted my car the day of service stated I had a major service next visit. He stated he would have an estimate ready for me so I would have the information in advance. Never happened. More

good buy, but disappointing. Ardi Zegullaj - great salesperson, & Stacey Thornton, Great finance person. overall decent deal. Really disappointing, how the rebates are not very cl Ardi Zegullaj - great salesperson, & Stacey Thornton, Great finance person. overall decent deal. Really disappointing, how the rebates are not very clear. lost $2000 rebate, cause they say incur expenses due to "Not being able to re-sale my 2011, But dealer, having to - incur expenses - "wholesale" my 2011 ie.. send to auction.. "cause of mileage. didn't like that one bit. next disappointment was. No more haggling prices on vehicle wanting to purchase. Dealers, now say - "internet" is the blame and the price is the price, of said vehicle wanting to purchase. More

Great sales team Ardi was a great salesman to work with. Also Jen was a great help with getting me answers on different trucks. Alex was also a great help when we arri Ardi was a great salesman to work with. Also Jen was a great help with getting me answers on different trucks. Alex was also a great help when we arrived at the dealership. I think the lady who did our paper work was Stacy. She was very friendly and knew how to do her job. They all Made buying a new truck fun and there was no pressure from anybody. Thanks to all of you. More

Great experience Easy to work with! Eric did everything he said he would do. The other staff very friendly. Made the truck buying experience a positive. We very happy Easy to work with! Eric did everything he said he would do. The other staff very friendly. Made the truck buying experience a positive. We very happy More

Quick awesome job I had some wind guards for the windows put on. They did it in under a hour with every short notice. I would highly recommend them for service. I had some wind guards for the windows put on. They did it in under a hour with every short notice. I would highly recommend them for service. More