Jim Butler Chevrolet

Refocus Overall above average, but two challenges occurred during my visit. I was forced to bring the vehicle back the next day due to a message on my displa Overall above average, but two challenges occurred during my visit. I was forced to bring the vehicle back the next day due to a message on my display panel for diesel exhaust fluid and the male (Doug?) that accepted my car the day of service stated I had a major service next visit. He stated he would have an estimate ready for me so I would have the information in advance. Never happened. More

Car Repair Everyone is always nice and helpful when I bring my car in for service . Nice waiting area to keep you comfortable while waiting for your vehicle Everyone is always nice and helpful when I bring my car in for service . Nice waiting area to keep you comfortable while waiting for your vehicle More

good buy, but disappointing. Ardi Zegullaj - great salesperson, & Stacey Thornton, Great finance person. overall decent deal. Really disappointing, how the rebates are not very cl Ardi Zegullaj - great salesperson, & Stacey Thornton, Great finance person. overall decent deal. Really disappointing, how the rebates are not very clear. lost $2000 rebate, cause they say incur expenses due to "Not being able to re-sale my 2011, But dealer, having to - incur expenses - "wholesale" my 2011 ie.. send to auction.. "cause of mileage. didn't like that one bit. next disappointment was. No more haggling prices on vehicle wanting to purchase. Dealers, now say - "internet" is the blame and the price is the price, of said vehicle wanting to purchase. More

Great experience Easy to work with! Eric did everything he said he would do. The other staff very friendly. Made the truck buying experience a positive. We very happy Easy to work with! Eric did everything he said he would do. The other staff very friendly. Made the truck buying experience a positive. We very happy More

Quick awesome job I had some wind guards for the windows put on. They did it in under a hour with every short notice. I would highly recommend them for service. I had some wind guards for the windows put on. They did it in under a hour with every short notice. I would highly recommend them for service. More

Repeat radio issues I have had my 2019 Colorado in 5 different occasions for the radio freezing up and volume randomly turning up all of the way. As of 10-3-19 I still ha I have had my 2019 Colorado in 5 different occasions for the radio freezing up and volume randomly turning up all of the way. As of 10-3-19 I still have no answers and since GM is on strike I'm stuck with this issue even longer because the dealership can not get in touch with them. More

Great Service Zack Knott had great customer service. He was really patient with my mom and I. I would definitely recommend him. He spoke with us about a few cars an Zack Knott had great customer service. He was really patient with my mom and I. I would definitely recommend him. He spoke with us about a few cars and we ultimately chose the Malibu. Although they were busy, we didn’t feel rushed, and he checked in with us many times. Thank you so much! More

Great sales team Ardi was a great salesman to work with. Also Jen was a great help with getting me answers on different trucks. Alex was also a great help when we arri Ardi was a great salesman to work with. Also Jen was a great help with getting me answers on different trucks. Alex was also a great help when we arrived at the dealership. I think the lady who did our paper work was Stacy. She was very friendly and knew how to do her job. They all Made buying a new truck fun and there was no pressure from anybody. Thanks to all of you. More

Took way too long I bought my car from this dealer 2.5 years ago. I loved my sales team!!! I recently made an appt for a transmission check (under warranty) and an oil I bought my car from this dealer 2.5 years ago. I loved my sales team!!! I recently made an appt for a transmission check (under warranty) and an oil change. Not only were they extremely backed up, they did not tell me they couldn’t look at the transmission due to it not being a nissan certified repair facility. I made the appt online and they could’ve told me that ahead of time so I didn’t make a special trip out there. I was waiting for 2 hours before I went to ask for some updates (no one ever said anything to me before this) and it was still being worked on and they asked me to wait 20 more minutes. After another hour went by I started to become agitated. I spoke to 3 different service advisors before someone could get me an answer and help me. It’s absolutely ridiculous to wait that long with an appointment for a tire plug and oil change. I will not return nor will I recommend. More

Fixing my seat If you need anything helped with or fix they will Make sure that your car is going to be good when you leave a in and out moment If you need anything helped with or fix they will Make sure that your car is going to be good when you leave a in and out moment More