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Jim Butler Chevrolet

Fenton, MO

4.3
7,685 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,685 reviews

October 04, 2019

Good all around Good all around from the time I got on line and walk through the door. Very helpful be for and after the sale, and if there was anything else they c More

by hblake1974
Recommend Dealer
Yes
Employees Worked With
Ardi Zegullaj, Alex Cox
Oct 04, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

October 04, 2019

Amazing What can I say once again fuzz get the job done and Bill Timmoms the service advisor they both gets a BILLION STARS they gets the job done they both More

by tbdraper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILL TIMMONS
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

October 04, 2019

Repeat customer This is the 5th vehicle our family has purchased through Jim Butler, and the process is always very easy and not "pushy". I feel like they are more h More

by jtieslick
Recommend Dealer
Yes
Employees Worked With
Other Employees : Donnie Reckert
Oct 08, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words and your repeat business! We're so glad you enjoyed working with our sales team once again, and we're always here to help! We hope you enjoy your new vehicle for many years to come!

October 04, 2019

Great Pleased with overall service. Professional, explained why additional service was needed. I waited for service and was completed in timely manner. Will More

by Patricia756.pa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Oct 04, 2019 -

Jim Butler Chevrolet responded

Our team is so great because we have the best customers! We’re so glad we got the perfect mix of customer-first attitude, great communication, and efficient service for your visit. We’re always here to help in any way we can. Thanks for the love!

October 04, 2019

Friendly & courteous My experience was very good from the time I was welcomed to paying for the services all work was performed as requested. I would recommend Jim Butler More

by johnpmiceli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Jim Butler Chevrolet responded

That's great to hear, John! We're always here to help and do everything within our power to make sure our customers have the best possible experience! We look forward to seeing you again!

October 04, 2019

Wanted it, got it! It was worth the hour and half drive. Love the relaxed atmosphere/friendly staff. We will recommend to everyone. Very pleased with my new Traverse! More

by 4tilleys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ardi Zegullaj
Oct 04, 2019 -

Jim Butler Chevrolet responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicle and look forward to seeing you again!

October 04, 2019

Fast, experienced and courteous. Made my appointment with no hassle. The day I arrived I was met by Kim, who walked me through the process. She was polite and we had great conversatio More

by unclebub_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us- and we agree, Kim is truly an asset to our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

October 04, 2019

amazing Tyler was very helpful and went out of his way to do whatever he could to help me and he did . . Thank you very much More

by tanyacomer3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin , Tyler Sparks
Oct 04, 2019 -

Jim Butler Chevrolet responded

Tanya, thank you for your great review! We’re so happy you loved our working with Tyler and we hope you love your new vehicle for many years to come! Safe travels!

October 04, 2019

Eric Ruchala was great to work with. I didnt feel pressured in any way. Eric was very knowledgeable about the vehicle less and did everything he could to make us feel. comfortable. More

by juliemariestein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

October 04, 2019

Horrible Week before had car in for oil change and battery checked because had been dead one morning plus battery check is included in $60 oil change I feel th More

by ndudzinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla
Oct 04, 2019 -

Jim Butler Chevrolet responded

Thank you for sharing your experience with us, Nicole. We're very sorry to hear that you did not have the kind of experience that we strive to provide for our customers. We can assure you that we sincerely care about our customers and we really do check batteries and all other components that are included in the Multi-Point Vehicle Inspection. We're not sure why the battery check didn't show any problems with your battery, and we understand your frustration with the surprise of having a battery problem. If you would like to discuss further, please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

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