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Jim Butler Chevrolet

Fenton, MO

4.3
7,634 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,634 reviews

April 01, 2019

Great customer service Concerned the issue I took the car in is not fixed. I'm very disappointed that there are problems with a brand new car. The whole point of buying a More

by christinehale54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Jim Butler Chevrolet responded

We understand your frustration, Christine. We're glad our team is doing everything they can to make sure you are taken care of through this frustrating process. When the repairs were completed by our technician, your vehicle was running normally. If the problem is happening again, we very much recommend bringing the vehicle back in if you haven't already so we can see if there is something else going on. While we can't re-engineer the vehicles that we sell, we will do everything we can to get your vehicle running right and provide the best possible experience along the way.

April 01, 2019

Friendly and helpful They were able to get me the car i wanted for a price that worked for me. I would recommend this dealership to a friend. More

by ALEX.P.VITALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Estes, Alex Cox
Apr 01, 2019 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that our whole team took great care of you and got you the car you wanted at the price you needed! We look forward to working with you again next time!

April 01, 2019

First Service Appointment This Dealership is number 1 for a reason! I have never been to a Dealership with a Service Department of this caliber. You recognize this as soon as y More

by Mark F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Apr 01, 2019 -

Jim Butler Chevrolet responded

Thank you for your kind feedback, Mark! We’re so blown away by your review. It made our day here at Jim Butler Chevrolet. We are honored that you chose us to trust with your vehicle maintenance and our team was happy to share that experience with you! Thank you again for being a part of the Jim Butler family and we look forward to seeing you in the future!

April 01, 2019

They go the extra mile for their customers, literally! It was a great experience as usual. They were more than happy to drive me to work and then even pick me up later that day. I am around 45 minutes (wit More

by TeraH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marshall
Apr 01, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words and your repeat business! We're so glad your shuttle driver and our service team were able to ensure you had the best possible experience with us! We're always here to help and we look forward to working with you again.

April 01, 2019

Everything Flowed From the first contact to driving out in my new car at Jim Butler the professionalism was always there Kelly was my first contact with a text confi More

by grapperhaus66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly. And. Bob in finance
Apr 01, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your great review, Mr. Grapperhaus! We'll make sure to let Brian, Kelly and Bob know that they all did a great job working with you and getting you the perfect vehicle! We sincerely appreciate your business and we look forward to working with you again!

April 01, 2019

Now that's Service! I was in a hurry, I had an out of town funeral. Tony palmer set me up with the service manager. He not only squeezed me in after 5:30pm. He rushed my More

by cherylmoss314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Apr 02, 2019 -

Jim Butler Chevrolet responded

That's great to hear, Cheryl! We're glad we were able to take care of you and your vehicle if a fast and friendly manner. We are sorry about your loss. We look forward to working with you in the future.

March 30, 2019

Very pleased with the service When I pulled up to the service center, I was greeted and helped right away. Michael Johnson called and let me know what was going on with my car. My More

by norrislisa85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Apr 01, 2019 -

Jim Butler Chevrolet responded

Thank you for your business and your kind words! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

March 30, 2019

They don’t care about you Paid 50,000 for a truck. Broke 5 days later took forever for me to get them to fix it. And who knows if it’s fixed. Oh yeah. I was Promised a few th More

by brittneegray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John gibbs
Apr 01, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback. From my understanding, you have spoken to John and he has spoken with management regarding this issue. Your vehicle has been fixed and we have done all we can to assist you in this matter. If you would like to discuss further, please feel free to reach out to Theresa at theresa@jimbutlerchevrolet.com or 636-717-3017.

March 30, 2019

Purchase of Chevy Spark John Zenson went to great lengths to make sure I got the car I wanted. He was friendly and knowledgeable. The entire staff was friendly. I am very hap More

by d.beccue9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cox, John Zensen, Chris Brinley
Apr 01, 2019 -

Jim Butler Chevrolet responded

Thank you for your business and your recommendations! We sincerely appreciate your kind words. We'll make sure to let John know what a great job he did working with you. We look forward to working with you and anyone you send our way in the future!

March 30, 2019

Quick service I came in to get an oil change along with recall service. The entire process was quick. I was completely satisfied with the service provided. More

by N8.CHIROCARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Apr 01, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

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