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Jim Butler Chevrolet

Fenton, MO

4.3
7,624 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,624 reviews

March 09, 2019

It was ok. I made an appointment to get some trim fixed that was lifted on my brand new car. I got there and was sitting in the waiting room when someone came an More

by brittanycrump4@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Mar 11, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback, Brittany. We're sorry it took us longer than it should have to find out that we needed to order in the part. We hope your future visits are more efficient and pleasant. We do sincerely appreciate your business and the opportunity to improve!

March 09, 2019

Great and quick service Found my vehicle online and dropped by the dealership to test drive the next day. Nick Mullen was very helpful and had the vehicle up front and ready More

by aaronwelter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mullen
Mar 11, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business, Aaron! We're so glad Nick took great care of you during your purchasing experience. We'll make sure to let him know that he did a great job! We look forward to working with you again in the future. Welcome to the Jim Butler Family!

March 09, 2019

Great service I love how good they take good care of my car and how they want to make sure I'm happy! I like how they have great deals on cars More

by cmodray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Johnson, Mike Brewer
Mar 11, 2019 -

Jim Butler Chevrolet responded

Thank you for your great review! We’re so happy you enjoyed working with our team and we can’t wait to have you back at the dealership!

March 08, 2019

Pretty much went as planned Bought a used car from Gary Hogue...he was professional and very courteous...other than a little hiccup with the car's battery, I would say everything More

by mike.kramer.home@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 08, 2019 -

Jim Butler Chevrolet responded

Thank you for your business and your kind review! We're so glad Gary was able to overcome the hiccup that you experienced and made sure to get you a great vehicle! We're always here to help and we look forward to seeing you again in the future!

March 07, 2019

Wiring Repair In 2015 Malibu This dealership-from the Pres. Mr. Sowers, to the Svc. Advisor, Kayla Merrick, believe in excellent customer service! They really care here! May God B More

by phoxann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Brad Sowers and Ms. Kayla Merrick
Mar 07, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words and your business! We really do care about our customers, and we're so glad it shows! See you next time & safe travels!

March 05, 2019

Top notch service I have purchased 2 cars from Fuzz in the past 2 years. I will never buy a car anywhere else. Fuzz is the best salesman around and the dealership is hu More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that Fuzz got the recognition he/she deserved. Hope to see you again in the future!

March 05, 2019

Bait and Switch I received a $49 coupon from Jim Butler Chevrolet for THE WORKS oil change. I set an appointment and when I presented the coupon I was told... we don' More

by daviskw2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Merrick
Mar 05, 2019 -

Jim Butler Chevrolet responded

Thank you for your feedback, Keith. We can understand your confusion on with this situation. The coupon that you're referring to does state that "synthetic ols may incur additional costs." You did purchase a synthetic oil change. After reviewing your bill, it looks like we did apply a coupon for you that saved you $15, plus you are eligible for a $15 mail in rebate. Theresa in our Customer Relations Department emailed you the rebate form and your invoice for your reference. Please feel free to reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com or 636-717-3017.

March 05, 2019

exprience was good sales person easy to deal with would recommend dealer to friends and neighbors would buy another car her exept they quit making cruz and impala More

by slickraerae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2019 -

Jim Butler Chevrolet responded

Thank you for your business and your kind words! We're glad you had such a positive experience with Brian. We hope you will consider taking a look at other makes and models when you're ready for your next vehicle! Safe travels & see you next time.

March 04, 2019

Mike Gray was very helpful. Great I had no complaints at all. Would buy another car from Jim butler again. Mike Gray was nice and helpful. Thank you for the assistance. More

by dpz26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Mike Gray
Mar 04, 2019 -

Jim Butler Chevrolet responded

Thank you so much for your kind words and your business! We're always here to help and we'll make sure to let Mike know what a great job he did! Congratulations on your new vehicle!

March 04, 2019

Awesome Great service. Thank you to Tony Palmer and the financial department. The attitudes were very professional and friendly and the car is awesome to driv More

by momnpunky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox, Chris Brinley
Mar 04, 2019 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

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