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Jim Butler Chevrolet

Fenton, MO

4.3
7,704 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,704 reviews

August 08, 2024

They made it very easy to purchase a vehicle I have work with other dealerships and did not go so well. More

by bulldogpauley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 08, 2024

Worst service department I’ve ever dealt with. Truck was there for a month. Couldn’t get any one to return my calls including service manager. Original noise I complained about is still there. Alo More

by jmckelvey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla
Aug 10, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience didn't live up to your expectations. If you wish, please reach out to our service manager directly at 314-274-1687.

August 08, 2024

I had a very good salesman, Mike Collins, who listened to what I was looking for, gave me great options and test drove those. I purchased a vehicle with great ease. Mr Collins walked me through all the featu More

by Donna s.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 07, 2024

Kayla was great as always. Makes servicing my Camaro easy. I appreciate all the help. More

by antab0225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Merrick
Aug 10, 2024 -

Jim Butler Chevrolet responded

Hi, thanks for taking the time to leave a review. We look forward to your next visit! Take care!

August 07, 2024

Did not fix the problem. Passenger door seal has a noise or whistle when you hit 65 mph with the sunroof open or any other window partially open. Was told by Kim that the mec More

by r.roesch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Jim Butler Chevrolet responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 06, 2024

So far so good! Buying experience was pleasant and did not take much time. Jeff has gone out of way to be helpful and is generous with his time. More

by Miller613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay at finance was helpful.
Aug 09, 2024 -

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 06, 2024

Very pleasant experience. Will use again. Will recommend to my friends. I will be back. More

by mcgivney.jim
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 06, 2024

I’m very happy with my purchase. I will be buying here again and telling everyone about my experience. More

by bkilian63
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 05, 2024

Very nice place to go and buy a car sales men Very nice the place to go Jim butler. More

by RICKCASPER11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ino
Aug 07, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 05, 2024

Appt. was @ 1:30PM & wasn’t done until 4:00ish. No reason given why. Also, when some of Dealer’s equipment was inserted, into my vehicle, my “Check Engin More

by dlmstl
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that this happened during your visit and for the misunderstanding. If you would like to further discuss your experience and get some better answers, please reach out to our service manager directly at 314-274-1687.

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