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Jim Butler Chevrolet

Fenton, MO

Overview
Employees
Reviews
Vehicles
4.3
7,638 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,638 reviews

April 23, 2024

Good service with quick turn around times. Scheduling is easy and staff is polite and friendly. More

by darin6735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

April 23, 2024

Great service always accommodating very pleasant to work with the night drop is a great option to have when you are unable to get to the dealership during normal hours and the shuttle service is a big part More

by brian.ketcherside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Timmons
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Apr 27, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

April 20, 2024

The staff was helpful and knowledgeable. Tyler made sure we got the car we were looking for. More

by CUBSFEIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler lang
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Apr 23, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

April 20, 2024

Needs to work on customer service. Promised rental car, did not have one available. Then dealer left us stranded at enterprise. More

by m.rod.01170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Geringer
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Jim Butler Chevrolet responded

Thanks for your feedback. We like to opportunity to improve your outlook on Jim Butler Chevrolet. Please reach out to our service manager directly at 314-274-1687.

April 20, 2024

Kim was excellent when my vehicle was in the shop for service. Afterwards I texted twice and called once with a question but she never responded. I brought my vehicle in for service on a Tuesday after More

by richquinton
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

April 20, 2024

$126. 00 for an oil change 🤬🤬🤬🤬🤬 CROOKS!!!!!!!!!!!!!!!! Never will send someone to the Fenton location 😉🤬🤬🤬🤬🤬 More

by jdhoghead63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 28, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. Our records show that you signed the work order agreeing to the price for the oil change. If you take a look around us, everything in our economy is going up. We have done our research and we have found that our oil changes are comparable to other dealerships in our area, including Dobbs. If you wish to further discuss our pricing, please reach out to our service manager directly at 314-274-1687.

April 20, 2024

Brian was very knowledgeable and great to work with! He made sure I was pleased with my purchase. More

by lpendill3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

April 20, 2024

Cost for any maintenance is outrageous for any service at any dealership.......but they do a good job More

by donmattingly2
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No issues with employees
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Apr 23, 2024 -

Jim Butler Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

April 19, 2024

Great experience. Kim was as always excellent, and the Car Facts were very much appreciated. More

by kenneth.vesper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2024

Staff was extremely courteous despite the fact that they were super busy, they’re the reason I take my truck to Jim Butler vs. Bommarito! More

by Will S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Jim Butler Chevrolet responded

Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

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